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Chargebee + Totango

Update Totango data when Chargebee subscription details change

Keep your customer success platform up-to-date by seamlessly updating subscription information in Totango whenever there's a change in Chargebee. This time-saving automation ensures you always have the most recent data accessible in Totango, so your team can focus on delivering exceptional customer experiences. Manage customer subscriptions efficiently and ensure consistency across platforms with this convenient workflow.

When this happens...
Subscription Details UpdatesTriggers when subscription details such as custom fields, billing information, recurring items etc., are modified.
TriggerInstant
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Send DataSend data to Totango using HTTP API.
ActionWrite

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More things you can do with Chargebee and Totango

Discover other triggers and actions you can use with Chargebee and Totango

Card Deleted
Triggers when a card is deleted.
Trigger
Instant
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Customer Details Updates
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Trigger
Instant
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New Invoice
Triggers when a new invoice is generated(with line item support).
Trigger
Instant
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New Payment Method
Triggers when a payment method is added.
Trigger
Instant
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New Payment
Triggers when a payment is collected successfully.
Trigger
Instant
Try It

Subscription Cancellation Scheduled
Triggers when a subscription is scheduled for cancellation.
Trigger
Instant
Try It
Subscription Details Updates
Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.
Trigger
Instant
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Subscription Pause
Triggers when a subscription is paused.
Trigger
Instant
Try It
Subscription Resumption
Triggers when a paused subscription is resumed.
Trigger
Instant
Try It
Create Customer
Creates a new customer in Chargebee.
Action
Write
Pause Subscription
Pauses a subscription in Chargebee.
Action
Write
Resume Subscription
Resumes a paused subscription in Chargebee.
Action
Write
Update Subscription
Updates a subscription in Chargebee.
Action
Write
- Customer Id
- Email
- Company
Action
Search
- Subscription Id
  Required
- When a subscription has multiple invoices
  Required
Action
Search
- Query
  Required
Trigger
Polling
Try It
- Query
  Required
Trigger
Polling
Try It
- Attributes to Send
  Required
- Totango Service ID
  Required
Action
Write

Card Expiration
Triggers when a credit card expires.
Trigger
Instant
Try It
New Customer
Triggers when a customer is created.
Trigger
Instant
Try It
Payment Failure
Triggers when a payment fails.
Trigger
Instant
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Payment Method Updates
Triggers when a payment method is updated.
Trigger
Instant
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Subscription Activation
Triggers when a subscription is changed from Trial to Active state.
Trigger
Instant
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Subscription Cancellation
Triggers when a subscription is cancelled.
Trigger
Instant
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New Subscription
Triggers when a subscription is created.
Trigger
Instant
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Subscription Reactivation
Triggers when a subscription is moved from Cancelled state to Active/In Trial/Non Renewing/Future state.
Trigger
Instant
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Change Next Billing Date
Updates next billing date of a subscription.
Action
Write
Create Subscription
Creates a new subscription. If you are on Catalog 1.0 of Chargebee, this action allows you to create a subscription and a customer in a single step. If you are on Catalog 2.0 of Chargebee, this action allows you to create a subscription for an existing customer
Action
Write
Record Offline Payment for an Invoice
Records an offline payment for unpaid invoices.
Action
Write
Update Customer
Updates customer details in Chargebee.
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Subscription Id
  Required
Action
Search
- Customer Id
  Required
- When a customer has multiple subscriptions
  Required
Action
Search
- Segment
  Required
Trigger
Polling
Try It
- Segment
  Required
Trigger
Polling
Try It

About Chargebee

Chargebee is a subscription management and recurring billing solution used by businesses to customize subscription billing workflows.

Learn moreLearn moreHelpHelp

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About Totango

Totango is a Customer Engagement Management platform.

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CRM (Customer Relationship Management)

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