Call Tools PCC + Podio

Create new Podio items for each new contact in Call Tools PCC

Streamline your business process with a smooth workflow between Call Tools PCC and Podio. This automation instantly creates a new item in your Podio app when you get a new contact in the Call Tools PCC application. It ensures all your contacts are easily tracked and managed in one place, thus enhancing efficiency and boosting productivity.

Streamline your business process with a smooth workflow between Call Tools PCC and Podio. This automation instantly creates a new item in your Podio app when you get a new contact in the Call Tools PCC application. It ensures all your contacts are easily tracked and managed in one place, thus enhancing efficiency and boosting productivity.

  1. When this happens...
    Call Tools PCCCall Tools PCC
    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    TriggerInstant
  2. automatically do this!
    PodioPodio
    Create Item

    Triggers when you add a new item, record or entry to an app (standard or custom).

    ActionWrite
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Supported triggers and actions

  • Call Tools PCC triggers, actions, and search

    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Email Address

    Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.

    Trigger
    Instant
    Try It
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call-tools-pcc logo

About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
Learn more

Related categories

  • Phone & SMS
podio logo
podio logo

About Podio

Podio is a collaborative work platform that's perfect for managing projects, teams, and anything else in your business that needs flexible apps that work the way you do.
Learn more

Related categories

  • Project Management

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