Call Tools PCC + Podio

Create Podio tasks from new calendar events in Call Tools PCC

This Zapier template will start when a new calendar event is created in Call Tools, automatically pushing it to a Podio workspace of your choice. This then allows you to include additional information or other details to members outside of your Call Tools team, without the need for duplicate data entry work.

This Zapier template will start when a new calendar event is created in Call Tools, automatically pushing it to a Podio workspace of your choice. This then allows you to include additional information or other details to members outside of your Call Tools team, without the need for duplicate data entry work.

  1. When this happens...
    Call Tools PCCCall Tools PCC
    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    TriggerInstant
  2. automatically do this!
    PodioPodio
    Create Task

    Triggers when you add a new task.

    ActionWrite
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Supported triggers and actions

  • Call Tools PCC triggers, actions, and search

    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Email Address

    Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.

    Trigger
    Instant
    Try It
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call-tools-pcc logo

About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
Learn more

Related categories

  • Phone & SMS
podio logo
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About Podio

Podio is a collaborative work platform that's perfect for managing projects, teams, and anything else in your business that needs flexible apps that work the way you do.
Learn more

Related categories

  • Project Management

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