Trello + Zendesk

Organize new Zendesk tickets by moving Trello cards to designated lists

Stay on top of your customer support tickets with this Zendesk and Trello automation. Whenever a new ticket is created in Zendesk, the workflow moves a corresponding card to a specified list in Trello. This helps you manage support tickets efficiently, ensuring timely responses and better customer satisfaction.

Stay on top of your customer support tickets with this Zendesk and Trello automation. Whenever a new ticket is created in Zendesk, the workflow moves a corresponding card to a specified list in Trello. This helps you manage support tickets efficiently, ensuring timely responses and better customer satisfaction.

  1. When this happens...
    ZendeskZendesk
    Recent Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    TriggerScheduled
  2. automatically do this!
    TrelloTrello
    Move Card to List

    Moves a specific card to a list on a specific board.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
trello logo
trello logo

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
Learn moreHelp

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  • Project Management

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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