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Create tickets in Zendesk for every new file in OneDrive
Streamline your workflow with this automation. When a new file is added to your OneDrive, this workflow creates a ticket in Zendesk instantly. It bridges the gap between OneDrive and Zendesk, saving you time and improving your efficiency by ensuring that each new file is tracked and addressed promptly in your Zendesk system.
- When this happens...New FileTriggers when a new file is created in the personal drive.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with OneDrive and Zendesk
Discover other triggers and actions you can use with OneDrive and Zendesk
- Folder
Try ItTriggerPolling- Copy
- Folder
Try ItTriggerPolling- Copy
- File or FolderRequired
ActionWrite- SharedNote
- Folder
- FileRequired
- File Name
ActionWrite
- Folder
Try ItTriggerPolling- Copy
- File or Folder to Copy
- Destination Folder
- New Name
- Conflict Behavior
- Copy Children Only
- Include Version History
ActionWrite- Copy
- SharedNote
- Folder
- FileRequired
- Export formatRequired
ActionWrite- Copy
- Folder
- Folder NameRequired
ActionWrite
OneDrive, Microsoft's file sync app formerly known as SkyDrive, lets you store your files online, edit Office documents in the free Office Web Apps, and easily access your online files from your PC.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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