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OneDrive + Zendesk

OneDrive + Zendesk

Create tickets in Zendesk for every new file in OneDrive

Streamline your workflow with this automation. When a new file is added to your OneDrive, this workflow creates a ticket in Zendesk instantly. It bridges the gap between OneDrive and Zendesk, saving you time and improving your efficiency by ensuring that each new file is tracked and addressed promptly in your Zendesk system.

  1. When this happens...
    New File
    New File
    New FileTriggers when a new file is created in the personal drive.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with OneDrive and Zendesk

Discover other triggers and actions you can use with OneDrive and Zendesk

    • Folder
    Trigger
    Polling
    Try It
    • Copy
    • Folder
    Trigger
    Polling
    Try It
    • Copy
    • File or Folder
      Required
    Action
    Write
    • SharedNote
    • Folder
    • File
      Required
    • File Name
    Action
    Write
    • Folder
    Trigger
    Polling
    Try It
    • Copy
    • File or Folder to Copy
    • Destination Folder
    • New Name
    • Conflict Behavior
    • Copy Children Only
    • Include Version History
    Action
    Write
    • Copy
    • SharedNote
    • Folder
    • File
      Required
    • Export format
      Required
    Action
    Write
    • Copy
    • Folder
    • Folder Name
      Required
    Action
    Write
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About OneDrive
OneDrive, Microsoft's file sync app formerly known as SkyDrive, lets you store your files online, edit Office documents in the free Office Web Apps, and easily access your online files from your PC.
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zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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