Integrate Microsoft Outlook with Twilio to automate your work

Google Logo Start with Google for free
TwilioTwilio
2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Microsoft Outlook with Twilio - no code necessary. See how you can get setup in minutes.

Select a trigger from Microsoft Outlook

A trigger is an event that starts your Zap and runs the workflow. For example, with Microsoft Outlook, a trigger could be "Calendar Event Start."
A trigger is the event that kicks off your automated workflow.

Setup an action from Twilio

An action is what takes place after the automation is triggered. For example, with Twilio, the action could be "Call Phone."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Microsoft Outlook to Twilio

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Best Est. ROI - Winter 2024
G2 Badge - Best Results - Winter 2024
G2 Badge - Most Implementable - Winter 2024
G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Microsoft Outlook to Twilio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Microsoft Outlook + Twilio integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Outlook and Twilio

You can connect Microsoft Outlook with Twilio by using automation tools that provide triggers and actions between the two platforms. We support setting up triggers from Outlook, such as new calendar events or received emails, which can then initiate actions in Twilio like sending an SMS or making a call.

Yes, you can set up a trigger for receiving a new email in your Outlook that will initiate the action of sending an SMS through Twilio. This integration helps you automate notifications and alerts sent via text messages.

Absolutely! You can configure our system to trigger a phone call via Twilio whenever a new event is added to your Outlook calendar. This is perfect for sending voice reminders or confirmations related to scheduled appointments.

Integration supports triggers like receiving new emails, adding new contacts, or scheduling new calendar events in Microsoft Outlook that can then perform actions on Twilio, such as sending messages or making calls.

Yes, you can create an automation that logs incoming SMS messages through Twilio directly into your Microsoft Outlook as email alerts or notes. This keeps you updated and organized without needing to manually forward messages.

We prioritize security by using encrypted connections for all data transfers between Microsoft Outlook and Twilio. Each action and trigger configured is managed under strict compliance with our security protocols.

While most data types such as text from emails or calendar details work seamlessly in our integrations, certain sensitive information might require additional configurations to comply with privacy laws during transfer between Microsoft Outlook and Twilio services.

Connect Microsoft Outlook and Twilio to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Microsoft Outlook and Twilio to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
Start here
arrow pointing down
Start here
arrow pointing down
Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate Microsoft Outlook on the Zapier blog

Automate Twilio: get inspired on the Zapier blog

microsoft-outlook logo
microsoft-outlook logo
About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn moreHelp
Related categories
  • Calendar
  • Email
  • Microsoft
Similar apps
Gmail integrationsGmail integrations
  • Gmail
  • Email, Google
    Zoho Mail integrationsZoho Mail integrations
  • Zoho Mail
  • Email, Zoho
    twilio logo
    twilio logo
    About Twilio
    An easy tool for developers to send and receive SMS and voice calls.
    Learn moreHelp
    Related categories
    • Phone & SMS
    Similar apps
    CallFire integrationsCallFire integrations
  • CallFire
  • Phone & SMS
    Burst SMS integrationsBurst SMS integrations
  • Burst SMS
  • Phone & SMS
    RingCentral integrationsRingCentral integrations
  • RingCentral
  • Phone & SMS

    Connect Microsoft Outlook to Twilio on the world's largest no-code automation platform

    Google Logo Sign up with Google