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Update contacts in HubSpot when new actions on tickets occur in Zendesk

Keep your HubSpot contacts up to date with critical information drawn from your Zendesk tickets. With this workflow, whenever there's a new action on a ticket in Zendesk, it directly updates the relevant contact in HubSpot. This ensures your team always has the latest insights about your contacts, enhancing customer interaction and problem solving effectiveness. No manual data transfer needed, making your customer management more streamlined and efficient.

Keep your HubSpot contacts up to date with critical information drawn from your Zendesk tickets. With this workflow, whenever there's a new action on a ticket in Zendesk, it directly updates the relevant contact in HubSpot. This ensures your team always has the latest insights about your contacts, enhancing customer interaction and problem solving effectiveness. No manual data transfer needed, making your customer management more streamlined and efficient.

  1. When this happens...
    ZendeskZendesk
    New Action on Ticket

    Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

    TriggerScheduled
  2. automatically do this!
    HubSpotHubSpot
    Update Contact

    Update a Contact in HubSpot.

    ActionWrite
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Supported triggers and actions

    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
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    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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