Create Help Scout Conversations from Wufoo Forms
Forms on your website are a very easy way for people to contact you, but wouldn't it be even better if you could manage those messages in your help desk? Enter Zapier, which helps makes that extremely easy. Anywhere you have a Wufoo form, that information submitted from that form can automatically be sent to Help Scout to create a new conversation. Keep that conversation easy for your user, and easy for you to manage.
Forms on your website are a very easy way for people to contact you, but wouldn't it be even better if you could manage those messages in your help desk? Enter Zapier, which helps makes that extremely easy. Anywhere you have a Wufoo form, that information submitted from that form can automatically be sent to Help Scout to create a new conversation. Keep that conversation easy for your user, and easy for you to manage.
- New Entry (poll)Triggers when someone fills out your form. This is a slow version wherein we check periodically for new entries.Trigger
- New FieldTriggers when a new field is added to a form.Trigger
- New FormTriggers when you build a new form.Trigger
- New Entry (webhook)Triggers when someone fills out your form instantly using webhooks (but you will need to create the webhooks manually).Trigger
- New EntryTriggers when someone fills out your form.Trigger
- Create Entry (Legacy)Creates a new entry in Wufoo for a form and data you select (except not files).Action
- Create EntryCreates a new entry in Wufoo for a form and data you select.Action
- Find a SubmissionFind a form submission by a field and its value.Action
- Help Scout
Triggers when a conversation is assigned to agent.
Instant
Trigger
- Help Scout
Triggers when a new conversation is created.
Instant
Trigger
- Help Scout
Triggers when a new customer is added.
Scheduled
Trigger
- Help Scout
Triggers when conversation tags are updated.
Instant
Trigger
- Help Scout
Adds a note to existing conversation.
Scheduled
Action
- Help Scout
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Scheduled
Action
- Help Scout
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Scheduled
Action
- Help Scout
Replies to a conversation. Please note that this will send actual email to the customer unless
Scheduled
Action
- Help Scout
Updates a customer's properties.
Scheduled
Action
- Help Scout
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
Scheduled
Action
- Help Scout
Finds customer by email.
Scheduled
Action
- Help Scout
Find mailbox by name.
Scheduled
Action
- Help Scout
Finds user by email.
Scheduled
Action
- Help Scout
Get a user's support metrics over a given time range.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current day.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current week.
Scheduled
Action
- Help Scout
Find or Create Conversation
Scheduled
Action
- Help Scout
Find or Create Customer
Scheduled
Action
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Related categories
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