Forms on your website are a very easy way for people to contact you, but wouldn't it be even better if you could manage those messages in your help desk? Enter Zapier, which helps makes that extremely easy. Anywhere you have a Wufoo form, that information submitted from that form can automatically be sent to Help Scout to create a new conversation. Keep that conversation easy for your user, and easy for you to manage.
How it works
- Someone fills out your Wufoo form
- Zapier automatically creates a new conversation in Help Scout
What you'll need
- A Wufoo account with an active form
- A Help Scout account
Why Zapier?
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Create Help Scout Conversations from Wufoo Forms
Forms on your website are a very easy way for people to contact you, but wouldn't it be even better if you could manage those messages in your help desk? Enter Zapier, which helps makes that extremely easy. Anywhere you have a Wufoo form, that information submitted from that form can automatically be sent to Help Scout to create a new conversation. Keep that conversation easy for your user, and easy for you to manage.
How it works
- Someone fills out your Wufoo form
- Zapier automatically creates a new conversation in Help Scout
What you'll need
- A Wufoo account with an active form
- A Help Scout account
It's easy to connect Help Scout + Wufoo and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new conversation is created.
Adds a note to existing conversation.
Triggers when someone fills out your form.
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
Triggers when a new field is added to a form.
Creates a new entry in Wufoo for a form and data you select.
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