• Freshdesk logoFreshdesk logo
  • Mailparser logoMailparser logo
  • Slack logoSlack logo

Freshdesk + Mailparser + Slack Integrations

How to connect Freshdesk + Mailparser + Slack

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Do even more with Freshdesk + Mailparser + Slack

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Freshdesk, Mailparser, and Slack. And don’t forget that you can add more apps and actions to create complex workflows.

  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Mailparser

    Triggers when a new email is parsed in an inbox.

    Instant

    Trigger

  • Slack

    Triggers when a new message is posted to any public channel.

    Instant

    Trigger

  • Slack

    Triggers whenever a new #channel is created.

    Instant

    Trigger

  • Slack

    Triggers when a new message is posted to a specific #channel you choose.

    Instant

    Trigger

  • Slack

    Triggers when a custom emoji has been added to a team.

    Instant

    Trigger

  • Slack

    Triggers when a new file is uploaded to your workspace.

    Instant

    Trigger

  • Slack

    Triggers when a username or highlight word is mentioned in a public #channel.

    Instant

    Trigger

  • Slack

    Triggers when a new message is posted to a specific #private-channel or multi-dm.

    Instant

    Trigger

  • Slack

    Triggers when you click the "Push to Zapier" button from a message in Slack.

    Instant

    Trigger

  • Slack

    Triggers when a reaction (aka reactji) is added to a message in a public #channel.

    Instant

    Trigger

  • Slack

    Triggers when you save a message.

    Instant

    Trigger

  • Slack

    Triggers when a new Slack user is created / first joins your org.

    Instant

    Trigger

  • Slack

    Adds a reminder for yourself or a teammate, just like the

    Scheduled

    Action

  • Slack

    Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

    Scheduled

    Action

  • Slack

    Post a new message to a specific #channel you choose. Can also schedule a message for later.

    Scheduled

    Action

  • Slack

    Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

    Scheduled

    Action

  • Slack

    Creates a new channel.

    Scheduled

    Action

  • Slack

    Post a new message to a private channel you choose. Can also schedule a message for later.

    Scheduled

    Action

  • Slack

    Sets the topic on a selected channel.

    Scheduled

    Action

  • Slack

    Update basic profile fields such as name or title

    Scheduled

    Action

  • Slack

    Sets your Slack status to the given text and emoji.

    Scheduled

    Action

  • Slack

    Finds a Slack message using the Slack Search feature.

    Scheduled

    Action

  • Slack

    Finds a user by matching against their email instead of their username.

    Scheduled

    Action

  • Slack

    Finds a user by their ID.

    Scheduled

    Action

  • Slack

    Finds a user by matching against their real name instead of their username.

    Scheduled

    Action

  • Slack

    Finds a user by their username.

    Scheduled

    Action

Connect your apps and automate workflows

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How Freshdesk + Mailparser + Slack Integrations Work

  1. Step 1: Authenticate Freshdesk, Mailparser, and Slack.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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Send emails to Mailparser, get structured data in return. Leads, Contact Forms, eCommerce, Shipping Notes, Attachments, Customer Info & more.
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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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