FormKeep
When this happens...
FormKeepNew Submission
Then do this...
Help ScoutCreate Conversation From Customer

If you're receiving issues via FormKeep, you'll want to respond to them as soon as possible. Make sure to get the conversation going immediately by using this FormKeep Help Scout integration to track everything. Once it's active it will create a new conversation on FormKeep for each and every new submission you receive on FormKeep from then on.

How It Works

  1. A new submission is added on FormKeep
  2. Zapier automatically creates a new conversation on Help Scout

What You Need

  • FormKeep account
  • Help Scout account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect FormKeep + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Submission

Triggers when your form receives a new submission.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Customer

Triggers when a new customer is added.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Conversation Created

Triggers when a new conversation is created.

Add Note

Adds a note to existing conversation.

Tags Updated

Triggers when conversation tags are updated.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

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Form endpoints for designers and developers. You control the form look and feel, and FormKeep handles the data.

Learn More

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations