If you're receiving issues via FormKeep, you'll want to respond to them as soon as possible. Make sure to get the conversation going immediately by using this FormKeep Help Scout integration to track everything. Once it's active it will create a new conversation on FormKeep for each and every new submission you receive on FormKeep from then on.
How It Works
- A new submission is added on FormKeep
- Zapier automatically creates a new conversation on Help Scout
What You Need
- FormKeep account
- Help Scout account
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Create Help Scout conversations when new FormKeep forms are submitted
If you're collecting customer feedback via a form, this integration can help move the convo into your support queue automatically. That way, you can keep all your customer conversations centralized with no extra effort on your part.
How this FormKeep-Help Scout integration works
- A new form is submitted via FormKeep
- Zapier creates a conversation in Help Scout
- Help Scout
It's easy to connect FormKeep + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when your form receives a new submission.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a new customer is added.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new conversation is created.
Adds a note to existing conversation.
Triggers when conversation tags are updated.
Replies to a conversation. Please note that this will send actual email to the customer unless
draft flag is used.