When this happens...
FreshdeskUpdate Ticket
Then do this...
Aha!Create Feature

Listening to Freshdesk for the information you need to keep your development pipeline moving steadily? Turn on this Freshdesk Aha! integration and we'll route it for you, capturing the information from every ticket you update on Freshdesk and adding it as a feature to Aha!

How It Works

  1. A ticket is updated on Freshdesk
  2. Zapier automatically creates an Aha! feature

What You Need

  • Freshdesk account
  • Aha! account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Aha! + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Aha!
New Feature

Triggers when a feature is sent to Zapier by a user in Aha!

Aha!
Create Feature

Creates a new feature for a release.

Aha!
New Activity

Triggers when there is new activity.

Aha!
Create Idea

Creates a new idea.

Freshdesk
New Contact

Triggers when a new customer is created.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

Freshdesk
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Freshdesk
Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Aha! is the new way to create brilliant product strategy and roadmaps. Our cloud-based product roadmap software allows you to focus on setting the right product strategy, scheduling market-impacting releases, defining customer-driven features, and capturing new ideas.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.