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How Zapier works

Zapier makes it easy to integrate Microsoft Teams with Shortcut - no code necessary. See how you can get setup in minutes.

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Microsoft Teams
Microsoft Teams logo
Microsoft Teams
1. Choose trigger event
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Shortcut
Shortcut logo
Shortcut
2. Choose action
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1. Select the event
Setup
Test
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Microsoft Teams
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Channel" from Microsoft Teams.

Add your action

An action happens after the trigger—such as "Create Story" in Shortcut.

You’re connected!

Zapier seamlessly connects Microsoft Teams and Shortcut, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Team
      Required
    Trigger
    Polling
    Try It
    • Chat
      Required
    • Exclude messages by you?
    Trigger
    Polling
    Try It
    • Team
      Required
    Trigger
    Polling
    Try It
    • Team
      Required
    • Channel
      Required
    Trigger
    Polling
    Try It
    • Team
      Required
    • Channel
      Required
    • Member
    • Highlight Word
    Trigger
    Polling
    Try It
  • Microsoft Teams triggers, actions, and search
    New Chat

    Triggers when a new chat is created.

    Trigger
    Polling
    Try It
    • Team
      Required
    • Channel
      Required
    Trigger
    Polling
    Try It
    • Team
      Required
    • Channel Name
      Required
    • Description
    • Favorite for All?
    Action
    Write

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Microsoft Teams and Shortcut to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Microsoft Teams on the Zapier blog

Make work flow with AI

Level up your Microsoft Teams to Shortcut integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Microsoft Teams + Shortcut integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Teams and Shortcut

How do I set up the integration between Microsoft Teams and Shortcut using your platform?

To set up the integration between Microsoft Teams and Shortcut, first sign in to your account on our platform. Select Microsoft Teams as your trigger app and Shortcut as your action app. From there, you can choose specific triggers like 'New Team Message' or 'Channel Mention' in Microsoft Teams to initiate actions such as 'Create Story' or 'Update Epic' in Shortcut.

What triggers are available for the Microsoft Teams and Shortcut integration?

For the integration between Microsoft Teams and Shortcut, available triggers from Microsoft Teams include actions like 'New Message Posted to Channel', 'New Mention', and 'Channel Renamed'. These triggers allow communication updates to be automatically converted into tasks or stories within Shortcut.

Can I customize what happens in Shortcut when a trigger occurs in Microsoft Teams?

Yes, you can customize the actions that occur in Shortcut based on specific triggers from Microsoft Teams. For example, you can configure it so that a new story is created or an existing epic is updated whenever a message with a particular keyword is posted in a team channel.

Are there any limitations when integrating Microsoft Teams with Shortcut?

Currently, one limitation of integrating Microsoft Teams with Shortcut could be related to custom scripts or unsupported functionalities unique to your organization. However, our platform supports a wide range of standard triggers and actions that should accommodate most needs.

Why are my changes in Shortcut not reflecting immediately after an update from Microsoft Teams?

There may be slight delays depending on the complexity of the workflows established between Microsoft Teams and Shortcut. It's important to ensure all configurations are set correctly; otherwise, our platform processes these requests rapidly under normal conditions.

Is it possible to trigger multiple actions in Shortcut from one event in Microsoft Teams?

Absolutely! You can set up multiple actions within our platform so a single event in Microsoft Teams can trigger various activities such as creating multiple stories or updating several tasks at once in Shortcut.

What support resources do you offer for troubleshooting integration issues between these platforms?

We provide comprehensive guides and documentation within our help center. If issues persist, our support team is readily available for direct assistance with troubleshooting any difficulties experienced during setup or use of the integration features.

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About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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About Shortcut
Shortcut is a fast project management tool built for product and engineering teams.
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