Connect Pipedrive and Support Board to unlock the power of automation

Triggers when a new project is created.

Triggers when an existing person is updated.

Adds an existing label to an existing person.

Add product variation to a product.

Creates a new deal.

Adds a follower to a deal, organization, person or product.

Creates a new note.

Creates a new person in Pipedrive with support for multiple email addresses, phone numbers, custom fields, and comprehensive contact information.

Creates a new project.

Add or remove labels from a deal.

Updates an existing deal.

Updates an existing organization in Pipedrive with new values for selected fields, allowing partial updates to organization properties and custom fields.

Updates an existing product.

Updates an existing task.

Finds activities by subject, owner, type, dates, and other criteria. Returns multiple results.

Finds deals by any field.

Finds leads based on your search criteria.

Finds notes by Deal, Lead, Person, User, or Organization, up to 500 notes.

Finds persons by ID or field search.

Finds multiple projects by title, description, notes, or custom fields. Returns an array of results.

Find a user by name, email, or ID. Returns detailed user information.

Finds a deal by field search, or creates one if none is found.

Finds a person by field search, or creates one if none is found.

Finds a project by field search, or creates one if none is found.

Adds a new note to a conversation.

Deletes a note from a conversation.

Deletes multiple users and all linked conversations and messages.

Sends a direct chat message. Details at

Returns an array with all the articles or a single article.

Returns all the conversations. Each conversation includes the last message of the conversation.

Returns the last message in a conversation.

Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.

Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.

Returns a setting saved in the Settings area.

Returns the conversations of a user. Each conversation includes the last message of the conversation.

Translates multiple strings via Google Translate.

Deletes an existing message.

Updates an existing message.

Creates a new conversation.

Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.

Returns the conversations matching the search.

Sends a generic email to an email address. The sender email and name are the ones set in Settings > Notifications > Email settings.

Sends a text message to a user or agent. If the template argument is true, the message is translated automatically.

Assigns or update the agent assigned to a conversation.

Updates the status code of a conversation.

Sends a message to a WhatsApp number.

Triggers when a person newly matches a Pipedrive filter for the first time.

Triggers when a deal's stage is updated.

Adds a discount to an existing deal.

Adds one or more products to a deal. You can add a single product or multiple products at once. (with line item support)

Creates a new activity in Pipedrive with comprehensive options for scheduling, participants, and associations.

Uploads a file and attaches it to a deal, person, organization, activity, product or note.

Creates a new lead.

Creates a new organization in Pipedrive with support for custom fields and comprehensive address information.

Creates a new product.

Creates a new task.

Updates an existing activity in Pipedrive with new values for selected fields, allowing partial updates to activity properties.

Updates an existing lead.

Updates an existing person in Pipedrive with new values for selected fields, supporting email and phone number management, field clearing with "null" values, and comprehensive custom field updates.

Updates an existing project in Pipedrive.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds deals associated with a person with enhanced data.

Retrieves detailed organization data with optional related entities. Supports line items for processing multiple organizations.

Retrieves a specific note by its ID.

Finds organizations by ID or field search.

Finds products by name, ID, or product code.

Searches for tasks by title, description, or other criteria. Returns multiple results.

Finds activities by subject, owner, type, dates, and other criteria, or creates one if none is found.

Finds an organization by name, or creates one if none is found.

Finds a product by field search, or creates one if none is found.

Finds a task by search criteria, or creates one if none is found.

Create a new user in Support Board.

Deletes a user and all linked conversations and messages.

Sends a message to Dialogflow and add the Dialogflow response to an existing conversation as a new message.

Returns an array with all the agents with at least one message in the conversation.

Returns a conversation and the messages of the conversation.

Returns an external setting. External settings are saved on a dedicated database row.

Returns a subsetting of another setting.

Returns the messages of a conversation created after the given date/ID.

Returns the internal notes of a conversation.

Returns the last agent who answered a conversation.

Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.

Adds a new message to an existing conversation.

Sends a message to Messenger or Instagram.

Sends a message to OpenAI and return the response, optionally add the response to an existing conversation as a new message.

Returns the articles matching the search.

Returns the conversations of the given user ID that matches the search terms.

Sends an email to an existing user using the email templates of the Settings > Notifications area.

Sends a message to Telegram.

Updates the department of a conversation.

Updates the details of an existing user.