Connect incident.io and ServiceNow to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
How Zapier works
Zapier makes it easy to integrate incident.io with ServiceNow - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Incident" from incident.io.
Add your action
An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.
You’re connected!
Zapier seamlessly connects incident.io and ServiceNow, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Incident
Triggers when a new incident is declared.
Try ItTriggerPolling - ScheduleRequired
- Start TimeRequired
- End TimeRequired
ActionSearch- TableRequired
Try ItTriggerPolling- FileRequired
- TableRequired
ActionWrite
- Idempotency KeyRequired
- SeverityRequired
- Who should be able to see this incident?Required
- Incident Type
- Name (optional)
- Summary (optional)
ActionWrite- Schedule IDRequired
ActionSearch- TableRequired
Try ItTriggerPolling- TableRequired
ActionWrite
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023




93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap