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How Zapier works
Zapier makes it easy to integrate Gong with Outreach - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Call" from Gong.
Add your action
An action happens after the trigger—such as "Add Prospect to Sequence" in Outreach.
You’re connected!
Zapier seamlessly connects Gong and Outreach, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Accessible Workspaces
- Available Saved Searches
Try ItTriggerInstant- 1. THE OBJECT THAT WAS VIEWED - What's The Name Of The Object?Required
- 1. THE OBJECT THAT WAS VIEWED - What's The ID Of The Object?Required
- 1. THE OBJECT THAT WAS VIEWED - What's The Direct URL To View The Object?Required
- 1. THE OBJECT THAT WAS VIEWED - How Many Dynamic Properties Do You Have To Display For The Object?Required
- 2. THE VIEWING EVENT - What's The Name Of The Event? (example: "Document Viewed" or "Presentation Viewed")
- 2. THE VIEWING EVENT - What's The ID Of The Event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE VIEWING EVENT - How Many Dynamic Properties Do You Have To Display For The Sharing Event?Required
- EmailRequired
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
ActionWrite- Sequence IDRequired
Try ItTriggerPolling- New Call
Triggers when a new call is logged.
Try ItTriggerInstant
- ActionWrite
- 1. THE OBJECT THAT WAS ENGAGED - What's The Name Of The Object?
- 1. THE OBJECT THAT WAS ENGAGED - What's The ID Of The Object?
- 1. THE OBJECT THAT WAS ENGAGED - What's The Direct URL To View The Object?
- 1. THE OBJECT THAT WAS ENGAGED - How Many Dynamic Properties Do You Have To Display For The Object?Required
- 2. THE CUSTOM ACTION EVENT - What's The Name Of The Event? (example: "Contract Signed" Or "Presentation Downloaded")Required
- 2. THE CUSTOM ACTION EVENT - What's The ID Of The Event?
- 2. THE CUSTOM ACTION EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE CUSTOM ACTION EVENT - How Many Dynamic Properties Do You Have To Display For The Event?Required
- EmailRequired
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
ActionWrite- New Account
Triggers when a new account is created.
Try ItTriggerInstant - New Opportunity
Triggers when a new opportunity is created.
Try ItTriggerInstant
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Connect Gong and Outreach to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Learn how to automate Outreach on the Zapier blog
Frequently Asked Questions about Gong + Outreach integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and Outreach
How do I integrate Gong with Outreach?
To integrate Gong with Outreach, you'll need to use our platform to set up a zap that connects the two services. Start by selecting a trigger from Gong, such as 'New Call Recorded', and an action in Outreach, like 'Create/Update a Prospect'. Follow the prompts to authorize both applications and map the data fields appropriately.
What kind of triggers can we use from Gong?
In our platform, you can choose triggers like 'New Call Recorded' or 'Call Note Added' from Gong. These triggers prompt actions in Outreach based on defined criteria.
Can we automate tasks in Outreach when a new call is recorded in Gong?
Yes, you can automate tasks such as creating a new prospect or updating an existing one in Outreach whenever a new call is recorded in Gong using our integration platform.
Do I need any technical skills to set up the integration between Gong and Outreach?
No technical skills are required. Our platform provides a user-friendly interface that guides you through each step of creating zaps between Gong and Outreach, including setting up triggers and actions.
Is it possible to update existing records in Outreach using this integration?
Absolutely. When setting up your zap, choose an action like 'Create/Update Prospect' which allows existing records in Outreach to be updated based on activity tracked by Gong.
Are there any limitations with what data fields can be mapped between Gong and Outreach?
Most standard fields can be mapped seamlessly between Gong and Outreach using our services. However, some custom fields may require additional configuration during setup.
How do I troubleshoot if my zap between Gong and Outreach isn't working?
If your zap isn't functioning as expected, ensure that all trigger conditions are met and recheck the mapped fields for consistency. Additionally, verify both applications' authorizations are current within our platform settings.
