Connect Freshservice and Wrike to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
How Zapier works
Zapier makes it easy to integrate Freshservice with Wrike - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Ticket" from Freshservice.
Add your action
An action happens after the trigger—such as "Create Comment" in Wrike.
You’re connected!
Zapier seamlessly connects Freshservice and Wrike, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItTriggerInstant - Updated Ticket
Triggers when a Ticket is updated.
Try ItTriggerInstant - Ticket NoRequired
- NotesRequired
- PrivateRequired
ActionWrite- First NameRequired
- Last Name
- Job Title
- Primary EmailRequired
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
ActionWrite
- New User
Triggers when a new User is created.
Try ItTriggerInstant - Update User
Triggers when a user is updated.
Try ItTriggerInstant - SubjectRequired
- DescriptionRequired
- Ticket StatusRequired
- Type
- EmailRequired
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
ActionWrite- Ticket
- Approval TypeRequired
- ApproverRequired
ActionWrite
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect Freshservice and Wrike to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Wrike on the Zapier blog
Frequently Asked Questions about Freshservice + Wrike integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Freshservice and Wrike
How do I set up the integration between Freshservice and Wrike?
To set up the Freshservice and Wrike integration, use our platform to authenticate both your Freshservice and Wrike accounts. Once authenticated, you can create Zaps that define how data should flow between the two applications through specific triggers and actions.
What triggers are available for the Freshservice and Wrike integration?
Our platform allows you to use various triggers such as 'New Ticket' in Freshservice or 'Task Updated' in Wrike. You can configure these to initiate actions like creating a new task or updating a project in either app.
Can I automate ticket creation in Freshservice from Wrike tasks?
Yes, you can automate ticket creation by setting a trigger when a new task is created in Wrike. This will prompt an action to automatically create a corresponding ticket in Freshservice, streamlining your workflow.
Is it possible to update a Wrike task when a Freshservice ticket status changes?
Absolutely! You can set up a trigger for when the status of a ticket changes in Freshservice. This will invoke an action to update the relevant task status in Wrike, ensuring both platforms are synchronized.
Do I need any coding skills to integrate Freshservice with Wrike?
No coding skills are necessary. Our intuitive interface allows you to connect Freshservice with Wrike using drag-and-drop features within our platform, making it accessible for anyone to set up custom integrations.
How do I handle errors or issues during integration setup between these two apps?
If you encounter any errors while setting up integrations, check our comprehensive help documentation or reach out through our support channels for assistance. Our team ensures quick resolutions so that your integrations run smoothly.
Are there any limitations on the number of triggers and actions I can set?
The number of triggers and actions you can configure depends on your subscription plan with us. We offer multiple tiers that provide varying numbers of automations based on your needs.
