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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Bill Created" from Avaza.

Add your action

An action happens after the trigger—such as "Add Notes to a Ticket" in Freshdesk.

You’re connected!

Zapier seamlessly connects Avaza and Freshdesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Bill Created
Triggers when a new bill is created.
Trigger
Instant
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Company Deleted
Triggers when a company is deleted.
Trigger
Instant
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Contact Deleted
Triggers when a contact is deleted.
Trigger
Instant
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New Estimate Created
Triggers when a new estimate is created.
Trigger
Instant
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Estimate Updated
Triggers when an estimate is updated.
Trigger
Instant
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Expense Deleted
Triggers when an expense is deleted.
Trigger
Instant
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New Invoice Created
Triggers when a new invoice is created.
Trigger
Instant
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Invoice Sent
Triggers when a new Invoice is sent.
Trigger
Instant
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New Company
Triggers when a new contact Company is created.
Trigger
Instant
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New Project
Triggers when a new Project is created.
Trigger
Instant
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New Timesheet Entry
Trigger when a new timesheet entry is created
Trigger
Instant
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Project Updated
Triggers when a new Project is updated.
Trigger
Instant
Try It
Schedule Series Deleted
Triggers when a schedule series record is deleted.
Trigger
Instant
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Task Deleted
Triggers when a task is deleted.
Trigger
Instant
Try It
Timesheet Entry Deleted
Triggers when an timesheet entry is deleted.
Trigger
Instant
Try It
- Quantity
  Required
- Unit Price
  Required
- Inventory Item IDFK
- Inventory Item Name
- Description
- Tax IDFK
- Tax Name
- Tax Percent
- Discount
- Estimate Prefix
- Estimate Number
- CompanyIDFK
- Company Name
- First Name
- Last Name
- Email
- Currency Code
- Exchange Rate
- Invoice Template IDFK
- Subject
- Customer PO Number
- Date Issued
- Estimate Tax Config Code
- Due Date
- Notes
Action
Write
- Project
  Required
- Section
  Required
- Task Type
- Title
  Required
- Description
- Assigned To
- Task Priority
- Start Date
- Date Due
- Estimated Effort
- Name
- Color
Action
Write
- Amount
- Payment Number
- Date Issued
- Transaction Prefix
- Company ID
- Exchange Rate
- Transaction Reference
- Notes
- Payment Provider Code
- Currency Code
- Bill Transaction ID
- Allocation Amount
- Allocation Date
Action
Write
- Expense Date
  Required
- UserID
- User Email
- Expense CategoryID
- Expense Category Name
- is Chargeable
- is Reimbursable
- Quantity
- CustomerID
- CustomerName
- ProjectID
- Project Name
- TaskID
- CurrencyCode
- Exchange Rate
- Amount
- TaxID
- Tax Name
- Transaction Tax Config Code
- Group Trip Name
- Expense Payment MethodID
- Merchant
- Merchant Tax Number
- Notes
- Verify And Save
Action
Write
- Timesheet Allowed
- Timesheet Approver
- Expense Approver
- Timesheet Approval Required
- Can Create Tasks
- Can Delete Tasks
- Can Comment On Tasks
- Can Update Tasks
- Project ID
- User ID
- Cost Amount
- Rate Amount
- Budget Amount
Action
Write
- UserIDFK
- Hours Per Day
- Total Duration
- Duration Type
- Schedule On Days Off
- ProjectIDFK
- CategoryIDFK
- TaskIDFK
- Notes
- Start Date
- End Date
- Start Time
Action
Write
- Project ID
- Title
- Start Date UTC
- End Date UTC
Action
Write
- Expense ID
  Required
Action
Write
- Section ID
  Required
Action
Write
- Timesheet Timer ID
  Required
Action
Write
- Search
- Project Code
- Company ID
- Timesheet User ID
- Page Number
- Page Size
Action
Write
- Company Name
  Required
- Contact Email
  Required
- Firstname
  Required
- Lastname
  Required
- Currency Code
- Company Billing Address
- Position Title
- Mobile
- Phone
- Update Existing
Action
Write
- Project ID
  Required
- Project Timesheet Category
  Required
Action
Write
- Entry Date From
  Required
- Entry Date To
  Required
- Project ID
- Task ID
- is Invoiced
- Sort
Action
Write
- Entry Date From
  Required
- Entry Date To
  Required
- User ID
- User Email
- Category Name
- Project ID
- is Billable
- is Invoiced
- is Timer Running
- include Invoice Details
- Sort
Action
Write
- Task ID
  Required
- Project
- Section
- Assigned To
- Title
- Description
- Start Date
- Date Due
- Task Priority
- Estimated Effort
- Task Status Code
- Percent Complete
- Name
- Color
Action
Write
- Expense ID
  Required
- Expense Date
- Expense CategoryID
- is Chargeable
- is Reimbursable
- Quantity
- CustomerID
- ProjectID
- TaskID
- CurrencyCode
- Exchange Rate
- Amount
- TaxID
- Transaction Tax Config Code
- Group Trip Name
- Expense Payment MethodID
- Merchant
- Merchant Tax Number
- Notes
- Verify And Save
Action
Write
- Timesheet Allowed
- Timesheet Approver
- Expense Approver
- Timesheet Approval Required
- Can Create Tasks
- Can Delete Tasks
- Can Comment On Tasks
- Can Update Tasks
- Project ID
  Required
- User ID
  Required
- Cost Amount
- Rate Amount
- Budget Amount
Action
Write
- Schedule Series ID
- User ID
- Hours Per Day
- Total Duration
- Duration Type
- Schedule on Days Off
- Project ID
- Category ID
- Task ID
- Notes
- Start Date
- End Date
- Start Time
Action
Write
- TimeSheet Entry ID
  Required
- Project ID
  Required
- Timesheet Category ID
- Task ID
- Duration
- Entry Date
- Has Start End Time
- Notes
- Custom Metadata
Action
Write
- Search
  Required
- Company Name
  Required
- Currency Code
- Billing Address Line
- Billing Address City
- Billing Address State
- Billing Address Post Code
- Billing Country Code
- Billing Address
- Phone
- Fax
- website
- TaxNumber
- Comments
Action
Search or write
New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

Bill Updated
Triggers when a bill is updated.
Trigger
Instant
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Company Updated
Triggers when a company is updated.
Trigger
Instant
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Contact Updated
Triggers when a contact is updated.
Trigger
Instant
Try It
Estimate Deleted
Triggers when an estimate is deleted.
Trigger
Instant
Try It
New Expense Created
Triggers when a new expense is created.
Trigger
Instant
Try It
Expense Updated
Triggers when an expense is updated.
Trigger
Instant
Try It
Invoice Deleted
Triggers when a invoice is deleted.
Trigger
Instant
Try It
Invoice Update
Triggers when a invoice is updated.
Trigger
Instant
Try It
New Contact
Triggered when a new company contact is created.
Trigger
Instant
Try It
New Task Created
Trigger when a new task is created.
Trigger
Instant
Try It
Project Deleted
Triggers when a project is deleted.
Trigger
Instant
Try It
New Schedule Series Created
Triggers when a new schedule series record is created.
Trigger
Instant
Try It
Schedule Series Updated
Triggers when a schedule series record is updated.
Trigger
Instant
Try It
Task Updated
Trigger when a task is updated.
Trigger
Instant
Try It
Timesheet Entry Updated
Trigger when a timesheet entry is updated.
Trigger
Instant
Try It
- Project Title
  Required
- Company ID
- Company Name
- Currency Code
- Project Notes
- Timesheet Approval Required by Default
- Populate Default Project Members
- Is Task Required On Timesheet
- Start Date
- EndDate
- Budget Amount
- Budget Hours
- Project Status Code
- Project Category IDFK
Action
Write
- Transaction Prefix
- Bill Number
- Company ID
- Company Name
- First Name
- Last Name
- Email
- Currency Code
- Exchange Rate
- Bill Template ID
- Subject
- Supplier PO Number
- Date Issued
- Payment Terms
- Due Date
- Transaction Tax Config Code
- Notes
- Inventory Item ID
- Inventory Item Name
- Description
- Quantity
- Unit Price
- Tax ID
- Tax Name
- Tax Percent
- Discount
- Project ID
Action
Write
- Company Name
  Required
- Currency Code
- Billing Address Line
- Billing Address City
- Billing Address State
- Billing Address Post Code
- Billing Country Code
- Billing Address
- Phone
- Fax
- website
- TaxNumber
- Comments
Action
Write
- Amount
- Payment Number
- Date Issued
- Transaction Prefix
- Customer IDFK
- Exchange Rate
- Transaction Reference
- Notes
- Payment Provider Code
- Invoice Transaction IDFK
- Allocation Amount
- Allocation Date
Action
Write
- Project ID
- Timesheet Category ID
- Billable
- Payable
- Rate Amount
- Budget Hours
- Cost Amount
Action
Write
- Leave UserIDFK
- Leave Notify
- Leave Hours Per Day
- Leave Type IDFK
- Leave Notes
- Leave Start Date
- Leave End Date
- Start Time
Action
Write
- User ID
- Project ID
- Timesheet Category ID
- Task ID
- Duration
- Is Invoiced
- Entry Date
- Has Start End Time
- Notes
- Custom Metadata
Action
Write
- Schedule Series ID
  Required
Action
Write
- Task ID
  Required
Action
Write
- Timesheet Id
  Required
Action
Write
- Email
- Company ID
- Roles
- Tags
- Current User Only
Action
Write
- Quantity
  Required
- Unit Price
  Required
- Inventory Item IDFK
- Inventory Item Name
- Description
- Tax IDFK
- Tax Name
- Tax Percent
- Discount
- Transaction Prefix
- Invoice Number
- CompanyIDFK
- Company Name
- First Name
- Last Name
- Email
- Currency Code
- Exchange Rate
- Invoice Template IDFK
- Subject
- Date Issued
- Payment Terms
- Due Date
- Transaction Tax Config Code
- Notes
Action
Write
- Expense Date From
  Required
- Expense Date To
  Required
- User Email
- User ID
- Category Name
- Customer ID
- Project ID
- is Chargeable
- is Invoiced
- Expense Reimbursement ID
- Expense Payment Method ID
- Expense Approval Status Code
- Search
Action
Write
- Schedule Date From
  Required
- Schedule Date To
  Required
- Updated After
- Schedule Series ID
- User ID
- User Email
- Page Size
- page Number
- Sort
Action
Write
- Project ID
  Required
- Search
- Hide Completed
- Page Size
- Page Number
Action
Write
- CompanyID
- Company Name
- Billing Address Line
- Billing Address City
- Billing Address State
- Billing Address Post Code
- Billing Country Code
- Billing Address
- Phone
- Fax
- website
- TaxNumber
- Comments
Action
Write
- Project ID
  Required
- Project Title
- Project Notes
- Timesheet Approval Required by Default
- Is Task Required On Timesheet
- Start Date
- EndDate
- Budget Amount
- Budget Hours
- Project Status Code
- Project Category IDFK
- Project Billable Type Code
- Project Budget Type Code
Action
Write
- Project ID
- Timesheet Category ID
- Billable
- Payable
- Rate Amount
- Budget Hours
- Cost Amount
Action
Write
- Schedule Series ID
- Leave User ID
- Leave Hours Per Day
- Leave Type ID
- Leave Notes
- Leave Start Date
- Leave End Date
- Start Time
Action
Write
- Search
  Required
Action
Search
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

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Connect Avaza and Freshdesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Freshdesk on the Zapier blog

Make work flow with AI

Level up your Avaza to Freshdesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Avaza

Avaza is a versatile software for client-focused businesses. It offers project management, timesheets, expenses, quotes, and invoicing.

Learn moreLearn moreHelpHelp

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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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Connect Avaza and Freshdesk to power AI-driven automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Avaza and Freshdesk to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Freshdesk on the Zapier blog

Simplify customer support with Zapier's Freshdesk integration

Make work flow with AI

Connect Avaza to Freshdesk on the world's largest no-code automation platform