Connect Addigy and CloudBlue Connect to power AI-driven automation

Get a specific custom software with all versions

Returns the data given from the device to Addigy for viewing the status of updates.

List maintenance done.

List instructions in policy

Creates a custom software item

This command allows the server to delete a user that has an active account on the device. With iOS it is available in Education Mode only; with macOS it requires DEP enrollment.

Disables Remote Desktop on macOS. Available on macOS 10.14.4 or newer.

Enables Remote Desktop on macOS. Available on macOS 10.14.4 or newer.

Removes the passcode from a device. This will not remove a profile that may require the presense of a passcode.

Removes the Restrictions or Screen Time passcode that has been set on the device.

Cellular plans command sends a query to a carrier URL for active eSIM cellular-plan profiles. Requires iOS 13 or newer.

Request macOS Update Scan requests that the macOS device performs a background scan for OS updates. macOS only.

The device will restart immediately. Passcode-locked iOS devices do not rejoin Wi-Fi networks after restarting, so they may not be able to communicate with the server. This command is supervised only. Available in iOS 10.3 and macOS 10.13 and later.

App Analytics sets the user preference of sharing analytics with app developers. If true, enables app analytics. If false, disables app analytics. Shared iPad Mode only. Available in iOS 9.3.2 and later.

If true, enables data roaming. If false, disables data roaming. Enabling data roaming also enables voice roaming.

Sets the user preference of diagnostic submission. If true, enables diagnostic submission. If false, disables diagnostic submission. Shared iPad Mode only. Available in iOS 9.3 and later.

If true, enables Personal Hotspot. If false, disables Personal Hotspot. The Personal Hotspot setting is only available on certain carriers.

The device will shut down immediately. This command is supervised only. Available in iOS 10.3 and macOS 10.13 and later.

Requests the macOS or iOS device to stop AirPlay to an Apple TV.

Triggers when a new billing request appears on the billing queue using polling to CloudBlue Connect.

Triggers when a new comment of helpdesk case appears on the case queue using polling to CloudBlue Connect.

Triggers when a request is created or updated for a particular product using a CloudBlue Connect Webhook.

Triggers when a new fulfillment request appears on the fulfillment queue using polling to CloudBlue Connect.

Triggers when a new Tier Configuration Request appears on the fulfillment queue using polling to CloudBlue Connect.

Triggers when a recurring asset is created or gets updated on the subscriptions queue using polling to CloudBlue Connect.

Triggers when a tier account request is created or gets updated on the fulfillment queue using polling to CloudBlue Connect.

Vendors can use this action to accept a concrete request that is in status pending.

Vendors can use this action to approve pending Tier Configuration Requests.

Allows the settings on the "Closed" status on a existing helpdesk case in CloudBlue Connect. The case identifier can be passed from previous steps of the Zap.

Distributors can create adjustment requests using this action, action has line items support to add multiple items or set multiple parameters of ordering type together with the request.

Allows the creation of a single request of type "change" on a existing asset in CloudBlue Connect. The asset identifier can be passed from previous steps of the Zap.

Distributors can create purchase requests using this action, action has line items support to add multiple items or set multiple parameters of ordering type together with the request.

Enables distributors to create or modify one or multiple assets with a single order payload from an external system. Automatically detects products set in the payload. No limits for the maximum number, but at one item of one product needs to be present.For a given product, automatically detects if a new asset needs to be created or existing needs to be adjusted by searching via external asset id.

Allows the creation of a single request of type "suspend" on a existing asset in CloudBlue Connect. The asset identifier can be passed from previous steps of the Zap.

Distributors and Vendors can create a new Billing Request.

Can create helpdesk case comments using this action,

Distributors can create a new Tier Account Request to communicate data changes to vendors.

Distributors can create Update Tier Config Requests for existing Tier Configs, the Tier Config ID is required and can be obtained using the search, the list of parameters to update may come from previous step of the Zap due line item support, please note that only ordering type parameters can be updated.

Vendors can use this action to populate values for Fulfillment parameters on Asset requests that are in pending status, the values can come from previous steps.

Vendors can use this action to populate values for Fulfillment parameters on Tier Config Requests knowing the list of parameters they want to populate, the values can come from previous steps.

Vendors can use this action to ignore a concrete request that is in status pending.

Vendors can use this action to inquire a pending request knowing the concrete request parameters they want to inquire for.

Vendors can use this action to inquire a pending Tier Config Request for parameters obtained on previous steps of the zap, like for example when interacting with Vendor API and API can define multiple fields that requires refinement.

Allows the settings on the "Pending" status on a existing helpdesk case in CloudBlue Connect. The case identifier can be passed from previous steps of the Zap.

Allows the settings on the "Resolved" status on a existing helpdesk case in CloudBlue Connect. The case identifier can be passed from previous steps of the Zap.

Vendors can use this action to schedule a concrete request that is in status pending.

Search for Assets.

Search for Cases.

Search for Conversations.

Search for Recurring Assets.

Search for Tier Account Requests.

Search for Tier Configuration Requests.

Get a specific version of a custom software

After running Lost Mode Request Location, get Lost Mode Location can be run to display the last known location of the device.

Returns a list of known users that were given to Addigy via the Request User List command.

Add device to a policy. If device already in a policy the policy will be overridden.

Create a policy in the organization.

This command allows the server to take the device out of MDM lost mode.

This command allows the server to tell the device to play a sound if it is in MDM Lost Mode. The sound will play until the device is either removed from Lost Mode or a user disables the sound at the device.

Requests a list of Provisioning Profiles that are installed on the device.

Requests the device to send Addigy a list of certificates that are installed on the device.

This command allows the server to ask the device to report its location if it is in MDM lost mode.

Request Updates from Device queries the device for a list of available OS updates. In macOS, a Request macOS Update Scan must be performed to update the results returned by this query. In iOS and tvOS, the list will contain only the latest update available.

Sends a request to a device to return it's known users to Addigy.

Run command on devices. This endpoint accepts parameters in JSON format.

If true, enables Bluetooth. If false, disables Bluetooth. Available in iOS 11.3 and later for supervised devices and in macOS 10.13.4 and later.

To send a DeviceName command (available only on supervised devices or devices running macOS v10.10 or later). On macOS, the DeviceName command sets only the computer name and local host name of the device. Send HostName command as well for renaming the device.

The PasscodeLockGracePeriod command sets the time the screen must be locked before needing a passcode to unlock it. Changing to a less restrictive value will not take effect until the user logs out. Shared iPad Mode only.

If true, enables voice roaming. If false, disables voice roaming. The voice roaming setting is only available on certain carriers. Disabling voice roaming also disables data roaming.

Triggers when new messages appears on multiple Connect objects like asset or listing requests. This trigger uses polling to CloudBlue Connect.

Triggers when a new helpdesk case appears on the case queue using polling to CloudBlue Connect.

Triggers when a new conversation appears on the conversations queue using polling to CloudBlue Connect.

Triggers when a new recurring asset appears on the subscriptions queue using polling to CloudBlue Connect.

Triggers when a new tier account request appears on the fulfillment queue using polling to CloudBlue Connect.

Triggers when a billing request is created or gets updated on the billing queue using polling to CloudBlue Connect.

Triggers when a fulfillment request is created or gets updated on the fulfillment queue using polling to CloudBlue Connect.

Triggers when a Tier Configuration Request is created or gets updated on the fulfillment queue using polling to CloudBlue Connect.

Vendors can use this action to approve a concrete request that is in status pending.

Vendors and Distributors can use this action to change status Listing Requests.

Vendors can use this action to confirm a concrete request that is in status revoking.

Distributors can create cancel requests using this action, in order to cancel an asset.

Allows the creation of a single request of type "change" on a existing asset in CloudBlue Connect. The asset identifier can be passed from previous steps of the Zap.

Distributors can create purchase requests using this action, action has line items support to add multiple items or set multiple parameters of ordering type together with the request.

Allows the creation of a single request of type "resume" on a existing asset in CloudBlue Connect. The asset identifier can be passed from previous steps of the Zap.

Distributors and Vendors can create a new Billing Request.

Can create a helpdesk cases using this action,

Vendors and Distributors can use this actions to add messages to conversations on multiple objects like asset requests, this messages can be seen by vendors and distributors and can provide valuable information like reason why a request has not been approved.

Distributors can create Update Tier Config Requests for existing Tier Configs, the Tier Config ID is required and can be obtained using the search, the list of parameters to update must be known and could be all of type order.

Vendors can use this action to Reject Tier Configuration Requests.

Vendors can use this action to populate values for Fulfillment parameters on Asset requests that are in pending status, with the help of line items support is possible to populate them dynamically and populate the ones resulting from previous steps of the Zap.

Vendors can use this action to populate values for Fulfillment parameters on Tier Config Requests, with the help of line items support is possible to populate them dynamically and populate the ones resulting from previous steps of the Zap.

Allows the settings on the "Inquire" status on a existing helpdesk case in CloudBlue Connect. The asset identifier can be passed from previous steps of the Zap.

Vendors can use this action to inquire a request setting multiple parameters that needs changes, this action is useful when external systems can define the list of parameters to inquire for.

Vendors can use this action to inquire a pending Tier Config Request for parameters obtained on previous steps of the zap, like for example when interacting with Vendor API and API can define multiple fields that requires refinement.

Distributors and Vendors can use this action to reject a concrete request.

Distributors can use this action to revoke a concrete request that is in status scheduled.

Can update helpdesk cases using this action,

Search for Billing Requests.

Search for Comments by Case.

Search for Listing Requests.

Search for Asset Requests.

Search for Tier Configurations.