- Support Automation
- AI Support Management
- AI-driven ticket updates
Using AI: track and update support ticket statuses
This automation category uses AI-driven workflows to automatically track, categorize, and update support ticket statuses in real time, reducing manual work and ensuring consistent ticket handling. It empowers teams with instant AI-generated summaries and insights, helping them prioritize urgent issues and identify emerging trends. By centralizing updates and notifications, it enhances team collaboration and accelerates resolution times.
Filter by common apps:
tawk.to
AI by Zapier
Google Chat
Webhooks by Zapier
ChatGPT (OpenAI)
Zendesk
Schedule by Zapier
Zapier Tables
Email by Zapier
Jira Software Cloud
Slack
Atera
Microsoft Excel
- Receive Instant Summaries of New Support Tickets in Google Chat with Tawk.to and AI by Zapier
- Organize Support Requests with Tags in Zendesk from Webhooks and ChatGPT
Organize Support Requests with Tags in Zendesk from Webhooks and ChatGPT
- Analyze support ticket data, identify trends, and send summary report via email
Analyze support ticket data, identify trends, and send summary report via email
- Streamline Support: Automatically Categorize and Update Zendesk Tickets with AI Insights from ChatGPT
Streamline Support: Automatically Categorize and Update Zendesk Tickets with AI Insights from ChatGPT
- Notify team members of new Jira issues, analyze details with AI, and send summaries via Slack
Notify team members of new Jira issues, analyze details with AI, and send summaries via Slack
- Detect language of support tickets, tag them, and update Zendesk
Detect language of support tickets, tag them, and update Zendesk
- Categorize and log support tickets in Excel from Atera status changes
Categorize and log support tickets in Excel from Atera status changes