- Support Automation
- Ticket Management
- Automated ticket updates
Update ticket information based on changes to streamline management
Automatically updating and managing support ticket details ensures your customer service platform stays synchronized with real-time changes, reducing manual effort and errors. By capturing property updates, call IDs, or delivery dates and routing them to your ticketing system, you maintain complete visibility into each customer’s journey. This streamlined approach accelerates response times, keeps teams aligned, and delivers a consistently seamless support experience.
Filter by common apps:
HubSpot
WooCommerce
Looping by Zapier
Mailparser
Todoist
Webhooks by Zapier
Code by Zapier
Zendesk
Google BigQuery
Formatter by Zapier
Filter by Zapier
ServiceNow
- Assign business to new HubSpot support tickets and update ticket details
- Create tasks for each line item in WooCommerce orders
Create tasks for each line item in WooCommerce orders
- Create tasks in Todoist from parsed emails in Mailparser
Create tasks in Todoist from parsed emails in Mailparser
- Extract ticket details from webhooks, run Python, and create tickets in HubSpot
Extract ticket details from webhooks, run Python, and create tickets in HubSpot
- Tag new Zendesk tickets based on user data from Google BigQuery
Tag new Zendesk tickets based on user data from Google BigQuery
- Update ticket properties, format dates, and calculate new deadlines in HubSpot
Update ticket properties, format dates, and calculate new deadlines in HubSpot
- Extract call IDs from HubSpot engagements, and update tickets in HubSpot
Extract call IDs from HubSpot engagements, and update tickets in HubSpot
- Extract details from new Zendesk tickets, run code, and update ticket status
Extract details from new Zendesk tickets, run code, and update ticket status
- Manage incident records in ServiceNow based on specific criteria
Manage incident records in ServiceNow based on specific criteria