- Support Automation
- Ticket Resolution
- Ticket Status Sync
Update support ticket status
Support ticket status update automations streamline the process of monitoring and modifying ticket statuses across multiple platforms by automatically syncing changes and alerts. They ensure support teams stay informed and responsive by dispatching real-time notifications and updates when key events occur, such as resolution of linked issues or status transitions. This leads to faster ticket resolution, improved team collaboration, and reduced manual workload.
Filter by common apps:
Intercom
Filter by Zapier
Storage by Zapier
Airtable
Microsoft Office 365
Jira Service Management
BoldDesk
Zoho Desk
Formatter by Zapier
Syncro
Zapier Tables
Manychat
Slack
Zendesk
Google Sheets
- Track new Intercom support tickets and store their status
- Update ticket attributes in Intercom when ticket status changes
Update ticket attributes in Intercom when ticket status changes
- Notify agent via email when new support ticket is assigned in Airtable
Notify agent via email when new support ticket is assigned in Airtable
- Create support ticket in BoldDesk when Jira request is updated and no existing ticket is found
Create support ticket in BoldDesk when Jira request is updated and no existing ticket is found
- Stay Informed: Automatically Update Support Ticket Resolution Times in Zoho Desk When Status Changes to Closed
Stay Informed: Automatically Update Support Ticket Resolution Times in Zoho Desk When Status Changes to Closed
- Stay Informed: Automatically Update Ticket Status in Zapier Tables When Resolved in Syncro
Stay Informed: Automatically Update Ticket Status in Zapier Tables When Resolved in Syncro
- Get Instant Team Notifications and Log Ticket Resolutions in Slack and Zapier Tables with Manychat
Get Instant Team Notifications and Log Ticket Resolutions in Slack and Zapier Tables with Manychat
- Stay Updated: Automatically Change Zendesk Ticket Status Based on Google Sheets Entries
Stay Updated: Automatically Change Zendesk Ticket Status Based on Google Sheets Entries
- Stay Updated: Automatically Link Agents and Modify Ticket Status in Zendesk for New Support Requests
Stay Updated: Automatically Link Agents and Modify Ticket Status in Zendesk for New Support Requests