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  1. Team Automation
  2. Team Communication
  3. Real-time convo alerts

Notify team channels about assigned conversations and customer replies for timely responses

This automation streamlines team communication by sending real-time alerts to your messaging channels whenever customer conversations are assigned or replies are received. It ensures that relevant team members are instantly informed about new tasks, reducing response times and improving customer satisfaction. By centralizing notifications, it minimizes manual checking of multiple platforms and keeps everyone aligned on priority conversations.

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