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  1. Team Automation
  2. AI Team Coordination

AI Team Coordination

AI Team Coordination automates routing and assignment of incoming requests to the right teammate based on geography, expertise, and workload. Zapier watches each new inquiry, applies AI-powered rules, and instantly notifies the selected owner. This keeps response times low, distributes work fairly, and removes manual triage.
AI Team Coordination

Instant Assignment

Automatically route each request to the best-suited teammate without manual review.

Faster Responses

Reduce customer wait times by alerting assignees immediately in their preferred tool.

Balanced Workloads

Evenly distribute tasks across the team using AI criteria like location and capacity.

Featured use cases

Use AI to summarize meetings, store results in a cloud drive, and auto-assign follow-up tasks by location and inquiry type for faster, more organized teamwork.

+ more

Bring your workflow ideas to life. Build your first automation in minutes.

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