Resolve Faster
Automatically route and enrich incoming tickets so agents can address issues immediately.
- IT Automation
- AI IT Service Management
AI IT Service Management
AI-powered IT Service Management automations in Zapier triage, prioritize, and resolve support tickets without manual intervention. They integrate help desk, chat, and monitoring tools to surface context and trigger the right workflows. As a result, teams deliver quicker resolutions, maintain service quality, and free up time for higher-value projects.
Boost Accuracy
Use AI to categorize, tag, and summarize ticket details, reducing human error and misclassification.
Scale Support
Handle higher ticket volumes without adding headcount by triggering self-service responses and smart escalations.
