Wati + Zoho CRM

Create entries in Zoho CRM when new messages arrive in Wati

When a new message arrives in your Wati account, this workflow instantly captures the information and creates a module entry in Zoho CRM. This seamless integration ensures a swift response, enhancing your customer interaction. An ideal solution for businesses looking to streamline their customer communication and maximize CRM effectiveness.

When a new message arrives in your Wati account, this workflow instantly captures the information and creates a module entry in Zoho CRM. This seamless integration ensures a swift response, enhancing your customer interaction. An ideal solution for businesses looking to streamline their customer communication and maximize CRM effectiveness.

  1. When this happens...
    WatiWati
    New Incoming Message

    When there is any incoming message on your number

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Create Module Entry

    Creates a new entry in a module

    ActionWrite
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Supported triggers and actions

  • Wati triggers, actions, and search

    New Incoming Message

    When there is any incoming message on your number

    Trigger
    Instant
    Try It
    • WhatsApp NumberRequired

    • Message TextRequired

    Action
    Write
    • WhatsApp NumberRequired

    • Custom ParamsRequired

    Action
    Write
  • Zoho CRM triggers, actions, and search

    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
wati logo
wati logo

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

Related categories

  • Communication
zoho-crm logo
zoho-crm logo

About Zoho CRM

Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.
Learn more

Related categories

  • CRM (Customer Relationship Management)
  • Zoho

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