Twilio + Zoho Desk

"create new Zoho Desk tickets for new Twilio recordings"

Stay on top of your communication assets by transforming your process. As soon as a new recording is made in Twilio, this automation ensures a ticket is created instantly in Zoho Desk. You no longer have to manually monitor and record these instances, resulting in a streamlined customer service experience. Efficiency and organization are just a click away with this automation.

Stay on top of your communication assets by transforming your process. As soon as a new recording is made in Twilio, this automation ensures a ticket is created instantly in Zoho Desk. You no longer have to manually monitor and record these instances, resulting in a streamlined customer service experience. Efficiency and organization are just a click away with this automation.

  1. When this happens...
    TwilioTwilio
    New Recording

    Triggers when a new recording is available on your account.

    TriggerPolling
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn more

Related categories

  • Phone & SMS

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zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho