Salesforce + Zendesk

Create api requests in Zendesk for new records in Salesforce

Boost your customer service efficiency with this time-saving workflow. When new data is entered into Salesforce, it generates an API request within Zendesk. This automatic process helps your team maintain up-to-date information seamlessly and swiftly, enhancing your businesses' efficiency and agility.

Boost your customer service efficiency with this time-saving workflow. When new data is entered into Salesforce, it generates an API request within Zendesk. This automatic process helps your team maintain up-to-date information seamlessly and swiftly, enhancing your businesses' efficiency and agility.

  1. When this happens...
    SalesforceSalesforce
    New Record

    Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    API Request (Beta)

    This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

    ActionWrite
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Supported triggers and actions

    • Salesforce ObjectRequired

    • Record (Optional)

    Trigger
    Polling
    Try It
  • Salesforce triggers, actions, and search

    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
    • Disclaimer

    • Salesforce ObjectRequired

    Trigger
    Polling
    Try It
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About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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