Create contacts in Salesforce from new calls in Phone.com
Every call you have with your customers is a critical piece of context, but the more that come in, the harder it is to keep accurate records. When you turn on this automation, it will automatically capture every new inbound call from Phone.com and create a new contact in Salesforce.
Every call you have with your customers is a critical piece of context, but the more that come in, the harder it is to keep accurate records. When you turn on this automation, it will automatically capture every new inbound call from Phone.com and create a new contact in Salesforce.
- When this happens...New CallTriggers when a new inbound or outbound call is initiated on your Phone.com account. 
- automatically do this!Create RecordCreates a new record of a specified Salesforce object. 
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- Call Completed- Triggers when an inbound or outbound call is terminated on your Phone.com account. Try It
- New Call- Triggers when a new inbound or outbound call is initiated on your Phone.com account. Try It
- New Call Recording- Triggers when a new call recording is created on your Phone.com account. Try It
- Extension 
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- New Call Log Record- Triggers when a new log entry is created for a call. Note: Multiple log entries can be created for each call. Try It
- Call Status Updated- Triggers when an inbound or outbound call's status was updated. Try It
- Extension 
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- New Voicemail- Triggers when a new voicemail is created on your Phone.com account. Try It







