Jitbit Helpdesk + Qualtrics
Create tickets in Jitbit Helpdesk for new Qualtrics survey responses
Easily manage customer feedback with this Qualtrics and Jitbit Helpdesk workflow. Whenever you receive a new survey response in Qualtrics, a ticket is created in Jitbit Helpdesk, streamlining your customer support process. Keep your team informed and focused on providing excellent service, while maintaining an organized channel for responses.
Easily manage customer feedback with this Qualtrics and Jitbit Helpdesk workflow. Whenever you receive a new survey response in Qualtrics, a ticket is created in Jitbit Helpdesk, streamlining your customer support process. Keep your team informed and focused on providing excellent service, while maintaining an organized channel for responses.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create Ticket
Creates a Ticket in your Helpdesk
- Free forever for core features
- 14 day trial for premium features & apps
SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
New Closed Ticket
Triggers when a ticket is closed.
Try ItTicket NumberRequired
BodyRequired
For technicians only
From User ID
Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
New Ticket
Triggers when a new ticket is created.
Try ItTicket SubjectRequired
Ticket BodyRequired
Ticket Category IDRequired
Ticket Priority IDRequired
Submitter Email
