Jira Software Cloud + ManageEngine ServiceDesk Plus Cloud

Create Jira issues for new ServiceDesk Plus Cloud changes

Streamline your workflows and stay responsive with this integration. Set it up to automatically create an issue in Jira Cloud each time a new change is created in ServiceDesk Plus Cloud.

Streamline your workflows and stay responsive with this integration. Set it up to automatically create an issue in Jira Cloud each time a new change is created in ServiceDesk Plus Cloud.

  1. When this happens...
    ManageEngine ServiceDesk Plus CloudManageEngine ServiceDesk Plus Cloud
    New Change

    Triggers when a new change is created.

    TriggerPolling
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

    • Service Desk InstanceRequired

    • Title

    • Requester

    • Site

    • Group

    • Change Owner (email address)

    • Change Type

    • Priority

    • Urgency

    • Impact

    • Change Risk

    • Reasons of Change

    • Category

    • Sub Category

    • Item

    • Asset

    • Custom Field

    Trigger
    Polling
    Try It
    • Service Desk InstanceRequired

    • Trigger ModuleRequired

    • Execute OnRequired

    • Trigger Conditions

    Trigger
    Instant
    Try It
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search

    Create Change

    Creates a new change.

    Action
    Write
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search

    Invoke API Call

    Make API calls in ServiceDesk Plus Cloud to perform an action

    Action
    Write
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management
manageengine-servicedesk-cloud logo
manageengine-servicedesk-cloud logo

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
Learn more

Related categories

  • Productivity