HubSpot + Intercom

Create new HubSpot tickets from new Intercom tickets

Manage your customer inquiries efficiently with this integrated workflow between Intercom and HubSpot. When a new customer inquiry surfaces in Intercom, it seamlessly creates a corresponding ticket in HubSpot. The immediate ticket generation in HubSpot allows you to resolve issues swiftly, improving customer service, and saving your team time by eliminating manual data entry. This streamlined process ensures no inquiry goes unnoticed and every customer feels heard.

Manage your customer inquiries efficiently with this integrated workflow between Intercom and HubSpot. When a new customer inquiry surfaces in Intercom, it seamlessly creates a corresponding ticket in HubSpot. The immediate ticket generation in HubSpot allows you to resolve issues swiftly, improving customer service, and saving your team time by eliminating manual data entry. This streamlined process ensures no inquiry goes unnoticed and every customer feels heard.

  1. When this happens...
    IntercomIntercom
    New Ticket

    Triggers when a new Ticket is created in Intercom.

    TriggerInstant
  2. automatically do this!
    HubSpotHubSpot
    Create Ticket

    Creates a Ticket in HubSpot.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
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About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.
Learn more

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  • Marketing Automation

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intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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