Heropa + Slack

Send Slack channel notifications for new user assistance requests in Heropa

Ensure that whenever a new user requests assistance in Heropa, your team is automatically notified in a Slack channel, enabling faster response times and a better customer experience.

When this happens...
User Request Assistance
Triggers when a user request assistance.
TriggerInstant
automatically do this!
Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

Course Enrollment Completed
Triggers when a new course enrollment is completed.
Trigger
Instant
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Course Enrollment Exercise Completed
Triggers when a new course exercise is completed.
Trigger
Instant
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Course Enrollment Exercise AiCheck Overridden by Instructor
Triggers when a new course exercise ai check result is overridden by a instructor.
Trigger
Instant
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Course Enrollment Section Completed
Triggers when a new course enrollment section is completed.
Trigger
Instant
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Event Finished
Triggers when a new event is finished.
Trigger
Instant
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New User
Triggers when a new user is created.
Trigger
Instant
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User Request Assistance
Triggers when a user request assistance.
Trigger
Instant
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- NameRequired
- Code
- Host IdRequired
- Template IdRequired
- Region IdRequired
- Template IdRequired
- Region IdRequired
- SeatsRequired
- Timezone
- Timezone Abbreviation
- Schedule TypeRequired
- Exclude Weekends
- Start Date
- End Date
- Start Time - Hours
- Start Time - Minutes
- End Time - Hours
- End Time - Minutes
- Date
- Start Time - Hours
- Start Time - Minutes
- End Time - Hours
- End Time - Minutes
Action
Write
- Course IdRequired
- Email
- First Name
- Last Name
- Notify User
- External Id
Action
Write
- Event IdRequired
- Name
- Host Id
- Template Id
- Region Id
- Seats
- Template Id
- Region Id
- Seats
- Timezone
- Schedule Type
- Exclude Weekends
- Start Date
- End Date
- Start Time - Hours
- Start Time - Minutes
- End Time - Hours
- End Time - Minutes
- Date
- Start Time - Hours
- Start Time - Minutes
- End Time - Hours
- End Time - Minutes
Action
Write
- External IdRequired
Action
Search
- Event IdRequired
- User EmailRequired
Action
Search
- Arlo Platform Name
- Arlo Event Id
Action
Search
- User EmailRequired
Action
Search
New Channel
Triggers when a new #channel is created.
Trigger
Instant
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- Include Alias
Trigger
Instant
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- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Trigger
Instant
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- ChannelRequired
Trigger
Instant
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- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
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New Saved Message
Triggers when you save a message.
Trigger
Instant
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- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- Conversation IDRequired
- Scheduled AsRequired
- Scheduled Message IDRequired
Action
Write
- ChannelRequired
- Add Zapier app to channel automatically?
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap Id
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- Channel NameRequired
Action
Write
- Status Copy
- Approval request messageRequired
- Send message asRequired
- Approval typeRequired
- Zap Id
- Include a link to this Zap?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
- Require confirmation
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- Conversation IDRequired
Action
Search
- Conversation IDRequired
- Message ID (ts)Required
Action
Search
- Conversation IDRequired
- Message TS (ID)Required
Action
Search
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

Course Enrollment Exercise AiCheck Attempted
Triggers when a new course exercise ai check is attempted.
Trigger
Instant
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Course Enrollment Exercise AiCheck Failed
Triggers when a new course exercise ai check is failed.
Trigger
Instant
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Course Enrollment Exercise AiCheck Passed
Triggers when a new course exercise ai check is passed.
Trigger
Instant
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Event Created
Triggers when a new event is created.
Trigger
Instant
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Event Started
Triggers when a new event is started.
Trigger
Instant
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User Enrolled in Course
Triggers when a user enrolled in course.
Trigger
Instant
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- Event IdRequired
- Email
- First Name
- Last Name
- External Id
Action
Write
- EmailRequired
- First name
- Last name
- Username
- Course Id
Action
Write
- Event IdRequired
- Seat NumbersRequired
Action
Write
- External IdRequired
Action
Search
- Event IdRequired
Action
Search
- External IdRequired
Action
Search
- User IdRequired
Action
Search
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- ChannelRequired
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
- User Name
- Shared
Trigger
Instant
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- Search QueryRequired
- Optimized data
Trigger
Polling
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- Conversation ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
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- Zap Identifier
- Access type
Trigger
Instant
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New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
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- Conversation IDRequired
Action
Write
- ChannelRequired
- UsersRequired
Action
Write
- Allowed Delete Copy
- Conversation IDRequired
- Message TS (ID)Required
- Posted By
Action
Write
- Allowed Edit Copy
- Conversation IDRequired
- Message TS (ID)Required
- Posted By
- Content Type
- Reply Broadcast
Action
Write
- ChannelRequired
- Add Zapier app to channel automatically?
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- ChannelRequired
- TopicRequired
- Topic set by
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation IDRequired
Action
Search
- Conversation IDRequired
- Message ID (ts)Required
Action
Search
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

About Heropa

Heropa's cloud platform simplifies virtual labs for software training, enabling hands-on learning in complex environments.

Related categories

App Builder

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more

Related categories

Team Chat

Heropa + Slack

Send Slack channel notifications for new user assistance requests in Heropa

Course Enrollment Completed

Course Enrollment Exercise Completed

Course Enrollment Exercise AiCheck Overridden by Instructor

Course Enrollment Section Completed

Event Finished

New User

User Request Assistance

Create Event

Enroll a User in a Course

Update Event

Find Event by External Id

Find Event Seat by User

Get Arlo Event Sessions

Get User by Email Address

New Channel

New Team Custom Emoji

New Mention

New Channel Member

New Message Posted to Private Channel

New Saved Message

Add Reminder

Cancel Scheduled Message

Send Channel Message

Send Direct Message

Create Channel

Request Approval

Update Profile

API Request (Beta)

Get Message by Timestamp

Retrieve Thread Messages

Create Private Channel

Get Conversation

Get Message

Get Message Reactions

Find User by Email

Find User by Name

Course Enrollment Exercise AiCheck Attempted

Course Enrollment Exercise AiCheck Failed

Course Enrollment Exercise AiCheck Passed

Event Created

Event Started

User Enrolled in Course

Assign an Event Seat to a User

Create User

Unassign Event Seats

Find Course by External Id

Find Event by Id

Find Template by External Id

Get Course Enrollments by User

New Public Message Posted Anywhere

New Message Posted to Channel

New File

New Message From Query

New Reaction Added

New Pushed Message

New User

Archive Conversation

Invite User to Channel

Delete Message

Edit Message

Send Private Channel Message

Set Channel Topic

Set Status

Remove User from Channel

Edit Message

Find Public Channel

Delete Message

Get Conversation Members

Get Message Permalink

Find Message

Find User by ID

Find User by Username

About Heropa

Related categories

About Slack

Related categories

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