HelpSpot + SMS by Zapier

Send Zapier SMS messages for new requests in HelpSpot

When a new request is received in HelpSpot, this Zap automatically sends a custom SMS message via Zapier SMS to a specified number, effortlessly notifying staff to check on the request. The SMS will include the request id and a truncated note body to keep your stakeholders on top of crucial details.

When a new request is received in HelpSpot, this Zap automatically sends a custom SMS message via Zapier SMS to a specified number, effortlessly notifying staff to check on the request. The SMS will include the request id and a truncated note body to keep your stakeholders on top of crucial details.

  1. When this happens...
    HelpSpotHelpSpot
    New Request

    Triggers when a new request is created.

    TriggerInstant
  2. automatically do this!
    SMS by ZapierSMS by Zapier
    Send SMS

    Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.

    ActionWrite
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Supported triggers and actions

    • Subject

    • Note BodyRequired

    • Category

    • Note Type

    • HTML Note

    • Customer Id

    • First Name

    • Last Name

    • Email

    • Phone

    • Urgent

    • Mailbox

    • Opened Via

    • Email CC

    • Email BCC

    • Email Staff

    • Open

    • Status

    Action
    Write
    • Send V 2 Copy

    • From Number

    • MessageRequired

    Action
    Write
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About HelpSpot

HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing customer support.

Related categories

  • Customer Support
sms logo
sms logo

About SMS by Zapier

Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!

Related categories

  • Phone & SMS
  • Zapier