Create monday.com items for new tickets in Halo Service Solutions
Stay on top of your workload with this efficient workflow. Whenever a new ticket comes up in Halo Service Solutions, it prompts the creation of an item in monday.com. This seamless connection between your helpdesk and project management tools ensures all tasks are tracked and managed without missing a beat, enhancing your productivity and ensuring efficient service delivery.
Stay on top of your workload with this efficient workflow. Whenever a new ticket comes up in Halo Service Solutions, it prompts the creation of an item in monday.com. This seamless connection between your helpdesk and project management tools ensures all tasks are tracked and managed without missing a beat, enhancing your productivity and ensuring efficient service delivery.
- When this happens...New Ticket
Triggers when a new ticket is created in Halo.
- automatically do this!Create Item
Create a new Item in a board
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
Board IDRequired
Try It
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
Item Created In Board Copy
Board IDRequired
Try It