Google Sheets + Jitbit Helpdesk
Create multiple spreadsheet rows in Google Sheets for new tickets in Jitbit Helpdesk
Keep your customer support organized with this efficient workflow. When a new ticket is registered in Jitbit Helpdesk, it will promptly generate multiple rows in a designated Google Sheets document. This process ensures each customer ticket is promptly recorded for effortless tracking, monitoring and review.
Keep your customer support organized with this efficient workflow. When a new ticket is registered in Jitbit Helpdesk, it will promptly generate multiple rows in a designated Google Sheets document. This process ensures each customer ticket is promptly recorded for effortless tracking, monitoring and review.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Create Multiple Spreadsheet Rows
Create one or more new rows in a specific spreadsheet (with line item support).
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New Closed Ticket
Triggers when a ticket is closed.
Try ItTicket NumberRequired
BodyRequired
For technicians only
From User ID
UsernameRequired
EmailRequired
PasswordRequired
First Name
Last Name
Phone
Location
Company
Department
Send Welcome Email
Search queryRequired
New Ticket
Triggers when a new ticket is created.
Try ItTicket SubjectRequired
Ticket BodyRequired
Ticket Category IDRequired
Ticket Priority IDRequired
Submitter Email
Search QueryRequired
Search QueryRequired
CategoryRequired
Submitter EmailRequired
SubjectRequired
BodyRequired
PriorityRequired
