Gainsight Customer Communities + Microsoft Teams

Send channel messages in Microsoft Teams for new Gainsight Customer Communities topics

Finding it difficult to engage colleagues to answer customer questions on your Gainsight Customer Communities community? This integration posts Microsoft Teams channel messages for new questions asked in Gainsight Customer Communities, making it easy for your team to collaborate on answers to community questions directly within Microsoft Teams.

Finding it difficult to engage colleagues to answer customer questions on your Gainsight Customer Communities community? This integration posts Microsoft Teams channel messages for new questions asked in Gainsight Customer Communities, making it easy for your team to collaborate on answers to community questions directly within Microsoft Teams.

  1. When this happens...
    Gainsight Customer CommunitiesGainsight Customer Communities
    New Topic

    Triggers when a new topic is created.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Bot Message

    Sends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

    • Content Type

    • Category

    Trigger
    Instant
    Try It
    • Content Type

    • Category

    Trigger
    Instant
    Try It
  • Gainsight Customer Communities triggers, actions, and search

    Updated Topic Moderator Tags

    Triggers when a specified moderator tag is updated.

    Trigger
    Instant
    Try It
gainsight-customer-communities logo
gainsight-customer-communities logo

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
Learn more

Related categories

  • Customer Support
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

Related categories

  • Microsoft
  • Team Chat

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