Freshdesk + VirtualPBX

Create Freshdesk tickets from new VirtualPBX voicemail

Don't wait to take action when voicemails come in. Use this integration instead, which automatically creates a ticket in Freshdesk when a caller leaves a voicemail for a user on the VirtualPBX system. Stop manually monitoring your Freshdesk and still get immediate notification of a missed call.

Don't wait to take action when voicemails come in. Use this integration instead, which automatically creates a ticket in Freshdesk when a caller leaves a voicemail for a user on the VirtualPBX system. Stop manually monitoring your Freshdesk and still get immediate notification of a missed call.

  1. When this happens...
    VirtualPBXVirtualPBX
    New Voicemail

    Triggers when a new voicemail message is left.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

  • VirtualPBX triggers, actions, and search

    Call Bridged

    Triggers when a call is connected to a user or device.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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virtualpbx logo
virtualpbx logo

About VirtualPBX

VirtualPBX delivers leading edge VoIP phone systems for businesses of all sizes, backed by award-winning, 24/7 support.

Related categories

  • Call Tracking