Feefo + Zendesk
Create Zendesk tickets from new Feefo feedback
Streamline your customer service workflow by recording and tracking your Feefo feedback in Zendesk. This Zapier integration allows you to create a Zendesk ticket when a new piece of Feefo feedback is received from one of your customers.
Streamline your customer service workflow by recording and tracking your Feefo feedback in Zendesk. This Zapier integration allows you to create a Zendesk ticket when a new piece of Feefo feedback is received from one of your customers.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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ModeRequired
Try ItUnique Transaction ReferenceRequired
Customer Name
Customer EmailRequired
Customer Mobile
Customer Reference Number
Unique Product Identifier (SKU)Required
Parent Product Identifier
Gtin
Mpn
DescriptionRequired
Product URL
Transaction Amount
Product Tags
Transaction Date
Feedback Request Date
Currency
Sale Tags
New Group
Triggers when a new group is created.
Try ItViewRequired
Try It
Smart Link KeyRequired
Unique Transaction ReferenceRequired
Customer NameRequired
Customer EmailRequired
Customer Reference
Unique Product Identifier (SKU)Required
DescriptionRequired
Product URL
Transaction Amount
Tags
Transaction Date
Currency
Feedback IDRequired
AuthorRequired
Response TextRequired
Close Thread?
Notify Customer?
TagsRequired
Try ItOrganization
Try It
