Create Pipedrive activities for newly-completed Famulor web chats
Easily turn completed text chats into follow-up work for the sales or support team. When a web chat completes in Famulor, this integration automatically creates an open Pipedrive activity containing its conversation ID, status and activity time.
Note: Select the activity type, owner and any CRM links during setup. This covers text webchat rather than widget voice calls.
- When this happens...

Web Chat CompletedTriggers when a Famulor web text chat reaches completed status. This event covers web chat, not widget voice calls.TriggerPolling - automatically do this!

Create ActivityCreates a new activity in Pipedrive with comprehensive options for scheduling, participants, and associations.ActionWrite
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Famulor and Pipedrive
Discover other triggers and actions you can use with Famulor and Pipedrive
New CampaignTriggers when a new campaign is created in Famulor.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New ContactTriggers when a new contact is added to the Famulor Audience.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Phone Number
- Email
- Direction
- Channel
- Reason
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- BookingRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Event TypeRequired
- Start TimeRequired
- Invitee NameRequired
- Invitee Email
- Invitee Phone
- Notes
- Invitee Time Zone
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Phone Number
- Email
- Name
- Tags
- Custom Fields (JSON)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Knowledge BaseRequired
- QuestionRequired
- AnswerRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AssistantRequired
- Destination Phone NumberRequired
- Caller Number
- Contact Name
- Contact Email
- Assistant Variables (JSON)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Entry ID, Phone Number, or EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CampaignRequired
- Compliance Confirmed
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- From NumberRequired
- Recipient Phone NumberRequired
- MessageRequired
- Delivery Mode
- Send Request Key
- RCS Content (JSON)
- SMS Fallback Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CampaignRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CampaignRequired
- Campaign Name
- Assistant
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Event TypeRequired
- From DateRequired
- Through DateRequired
- Time Zone
ActionThis is an event a Zap performs.SearchFind existing data in your app- BookingRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Campaign NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Knowledge Base NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Phone Number or EmailRequired
- Direction
ActionThis is an event a Zap performs.SearchFind existing data in your app- CampaignRequired
- From
- To (Exclusive)
- Caller Number
ActionThis is an event a Zap performs.SearchFind existing data in your app- Copy
- FilterRequired
- Deal status
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New LeadTriggers when a lead is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New NoteTriggers when a new note is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New OrganizationTriggers when a new organization is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Deleted PersonTriggers when an existing person is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Filter ID
- Status
- Board ID
- Phase ID
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Field to Watch for Changes
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Person IDRequired
- LabelsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Product IDRequired
- Product Variation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TitleRequired
- Status
- Stage
- Stage Warning
- Pipeline
- Deal Owner
- Associated Organization ID
- Associated Person ID
- Probability
- Expected Close Date
- Deal Value
- Currency
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Follower User IDRequired
- Choose where to add the followerRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ContentRequired
- Deal ID
- Pin note to deal
- Person ID
- Pin note to person
- Organization ID
- Project ID
- Pin note to organization
- Lead ID
- Pin note to lead
- Pin note to project
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Person Name
- Email Addresses
- Phone Numbers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TitleRequired
- Project Template
- Project BoardRequired
- Project PhaseRequired
- Description
- Status
- Owner
- Start Date
- End Date
- Deals
- Organization ID
- Person ID
- Labels
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- DealRequired
- Remove All Existing Labels?
- Labels to Remove
- Labels to Add
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Lead IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Copy_null
- Deal IDRequired
- Title
- Status
- Stage
- Pipeline
- Deal Owner
- Associated Organization ID
- Associated Person ID
- Probability
- Expected Close Date
- Deal Value
- Currency
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Organization to UpdateRequired
- Organization Name
- Organization Address
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Copy_null
- Product IDRequired
- Product Name
- Product Code
- Description
- Unit
- Tax percentage
- Category
- Owner User ID
- Is Linkable
- Currency
- Price
- Direct cost
- Overhead_cost
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TaskRequired
- Title
- Project ID
- Description
- Done
- Due Date
- Assignee
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Activity Subject
- Search Type
- Activity Owner
- Activity Filter
- Completion Status
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
- Include file data
ActionThis is an event a Zap performs.SearchFind existing data in your app- ProductRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Deal IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Organization ID
- Organization Items
- Include Persons
- Include Deals
- Include Activities
ActionThis is an event a Zap performs.SearchFind existing data in your app- Product IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Note IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
ActionThis is an event a Zap performs.SearchFind existing data in your app- Field to Search ByRequired
- Search TermRequired
- Exact Match
ActionThis is an event a Zap performs.SearchFind existing data in your app- Field to search byRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
- Include file data
- TitleRequired
- Status
- Stage
- Stage Warning
- Pipeline
- Deal Owner
- Associated Organization ID
- Associated Person ID
- Probability
- Expected Close Date
- Deal Value
- Currency
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Search type
- Person Name
- Email Addresses
- Phone Numbers
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Field to Search ByRequired
- Search TermRequired
- Exact Match
- TitleRequired
- Project Template
- Project BoardRequired
- Project PhaseRequired
- Description
- Status
- Owner
- Start Date
- End Date
- Deals
- Organization ID
- Person ID
- Labels
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- CampaignRequired
- Phone NumberRequired
- Name
- Email
- Custom Fields (JSON)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Knowledge BaseRequired
- QuestionRequired
- AnswerRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Assistant NameRequired
- Instructions
- First Message
- Knowledge Search Announcement
- Knowledge Search Announcement Text
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Campaign NameRequired
- Assistant
- Time Zone
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CampaignRequired
- Compliance ConfirmedRequired
- Start Time
- Sequence Version
- Confirmation Language
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CampaignRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- BookingRequired
- New Start TimeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AutomationRequired
- Payload (JSON)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SMS ConnectionRequired
- Recipient Phone NumberRequired
- MessageRequired
- Delivery Mode
- Send Request Key
- RCS Content (JSON)
- SMS Fallback Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AssistantRequired
- Assistant Name
- Instructions
- First Message
- Knowledge Search Announcement
- Knowledge Search Announcement Text
- Active
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CampaignRequired
- LeadRequired
- Name
- Phone Number
- Email
- Tags
- Custom Fields (JSON)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Assistant NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- CallRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name, Phone, or EmailRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Phone NumberRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Voice NameRequired
- Language
ActionThis is an event a Zap performs.SearchFind existing data in your app- CampaignRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
New ActivityTriggers when a new activity is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New DealTriggers when a new deal is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New PersonTriggers when a new person is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Filter By
- Field to Watch for Changes On
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- DealRequired
- Discount DescriptionRequired
- Discount AmountRequired
- Discount TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Deal IDRequired
- Add Multiple Products?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Activity Subject
- Activity Owner
- Organization ID
- Deal ID
- Lead ID
- Project ID
- Mark as Done
- Activity Type
- Use Combined Date and Time Field?
- Duration
- Mark as Busy
- Note
- Public Description
- Location
- Priority
- Primary Participant
- Additional Participants
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FileRequired
- File Name
- Deal ID
- Person ID
- Organization ID
- Product ID
- Activity ID
- Lead ID
- Note ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TitleRequired
- Person ID
- Organization ID
- Owner User ID
- Note
- Pin note to lead
- Label ID(s)
- Expected_close_date
- Lead Value
- Lead Value Currency Code
- Source Channel ID
- Source Channel ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Organization NameRequired
- Organization Address
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Product NameRequired
- Product Code
- Description
- Unit
- Tax percentage
- Category
- Owner User ID
- Is Linkable
- Currency
- Price
- Direct cost
- Overhead_cost
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TitleRequired
- Project IDRequired
- Description
- Done
- Due Date
- Assignee
- Parent Task ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Deal IDRequired
- Deal product IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Activity to UpdateRequired
- Activity Subject
- Activity Owner
- Organization ID
- Deal ID
- Lead ID
- Project ID
- Mark as Done
- Activity Type
- Use Combined Date and Time Field?
- Duration
- Mark as Busy
- Note
- Public Description
- Primary Participant
- Additional Participants
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Lead IDRequired
- Title
- Owner User ID
- Organization ID
- Person ID
- Label ID(s)
- Expected_close_date
- Lead Value
- Lead Value Currency Code
- Source Channel ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Copy_null
- Person to UpdateRequired
- Person Name
- Email Addresses
- Phone Numbers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Title
- Project Board
- Project Phase
- Description
- Status
- Owner
- Start Date
- End Date
- Deals
- Organization ID
- Person ID
- Labels
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- PersonRequired
- Include file data
ActionThis is an event a Zap performs.SearchFind existing data in your app- Deal IDRequired
- Field to search byRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Activity Type ID
ActionThis is an event a Zap performs.SearchFind existing data in your app- Lead IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Person IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Stage IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search for an Exact Match?
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search ByRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
ActionThis is an event a Zap performs.SearchFind existing data in your app- Project IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search TermRequired
- Exact Match?
- Assignee
- Project
- Status
ActionThis is an event a Zap performs.SearchFind existing data in your app- Activity Subject
- Search Type
- Activity Owner
- Activity Filter
- Mark as Done
- Organization ID
- Deal ID
- Lead ID
- Project ID
- Activity Type
- Use Combined Date and Time Field?
- Duration
- Mark as Busy
- Note
- Public Description
- Location
- Priority
- Primary Participant
- Additional Participants
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Search type
- Organization NameRequired
- Organization Address
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Search type
- Product NameRequired
- Product Code
- Description
- Unit
- Tax percentage
- Category
- Owner User ID
- Is Linkable
- Currency
- Price
- Direct cost
- Overhead_cost
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Search TermRequired
- Exact Match?
- Assignee
- Project IDRequired
- Done
- TitleRequired
- Description
- Due Date
- Parent Task ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found




