In order to trigger when emails are opened, this must be paired with a separate Zap using the **Send Outbound Email** action, with the **Enable Read Receipts?** field set to `True`.

To test with a live email, send an email to yourself using your **Send Outbound Email** action (with read receipts enabled) and open it, then test this trigger immediately for samples. If you don't need to test with live data, click Skip Test to use static test data.

**Trial or Free Zapier plan:**

 - Emails sent during [testing](https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps "https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps") are sent to the [Zapier account email address](https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address "https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address"). Once published, emails go to the intended recipients (To, CC, BCC).
 - You can send a maximum of 5 emails per account per day.

**Paid Zapier plan:**

 - You can send a maximum of 10 emails per account per hour.

Can be a comma separated list of emails. Limited to 5.

You can place HTML in here and we will send it as is. If this is plain text, we will try to convert it to some very basic HTML for greater client compatibility.

A file object to be attached to the email. Plain text content will converted into a txt file and attached. Please note, if the file is over ~10mb or so, you should explore using other email sending techniques (like Gmail or SMTP).

This will be your "display name" when sending. *Want to send from your own email address? Try Mailgun, IMAP, Mandrill or Gmail apps instead.*

Specify a reply address other than your own.

Set this to "yes" if your emails are received without line breaks or spacing.

Want to be notified when this email is opened? Set this to to `True` and set up a Zap using the `New Read Receipt` trigger.

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)

Have direct access to your own email servers? Check out our IMAP and SMTP services!

Email by Zapier

The username of the user will be shown in the conversation.

The email of the user sending the message.

The identifier of the agent you are talking to.

This is the name of the Dust folder you want to upload your data to.
The folder name can be found in Dust -> Build -> Folders -> Pick an existing folder name or create a new one.

This is the unique identifier of your choice for this document.
Example: for a support ticket, this is the ticket ID, for an email, it can be the thread ID or the subject.

The content of the document, in plain text.

Tags that will help filtering your documents. One per line.

Dust lets you build custom AI assistants with access to your company's data.

Dust

Save time and enhance productivity with this handy automation. As soon as you receive a new email in your Email by Zapier account, this workflow springs into action by uploading the document instantly to your Dust account. Perfect for keeping all your important files in one accessible place even when you're on-the-go. No more manual uploading, just seamless file management.

Dust + Email by Zapier

Upload documents in Dust for every new inbound email in Email by Zapier

Supported triggers and actions

New Inbound Email

Send Outbound Email

Upload Document

New Read Receipt

Talk to an Agent

About Dust

Related categories

About Email by Zapier

Related categories