Datadog + SolarWinds Service Desk

Post metrics to Datadog for new SolarWinds Service Desk assets

Keep track of IT asset growth alongside your system monitoring. This automation creates a new metric in Datadog whenever a new asset is added to SolarWinds Service Desk. By logging asset additions in your monitoring platform, you can better understand how infrastructure changes and growth correlate with system performance over time.

When this happens...
New Asset
New asset in your inventory.
TriggerPolling
automatically do this!
New Metric Post
This covers the data that you want to send to Datadog
ActionWrite

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Supported triggers and actions

New Asset
New asset in your inventory.
Trigger
Polling
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New Contract
New contract was added.
Trigger
Polling
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New Incident
Triggers when a new incident is created.
Trigger
Polling
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New Release
New release in your service desk.
Trigger
Polling
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New Task
Triggers when a new task is created.
Trigger
Polling
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- NameRequired
- ManufacturerRequired
- TypeRequired
- StatusRequired
- Model
- Serial Number
- Asset ID
- IP Address
- Description
- Owner's Email Address
- User's Email Address
- Site
- Department
Action
Write
- NameRequired
- Manufacturer NameRequired
- StatusRequired
- License TypeRequired
- Start Date
- End Date
- Note
- Site
- Department
Action
Write

- TitleRequired
- PriorityRequired
- Requester's Email AddressRequired
- Description
- Assign to User by Email Address
- Due Date
- Site
- Department
- Related Problem Number
- Category
- Subcategory
Action
Write
- Requester's Email AddressRequired
- StateRequired
- TitleRequired
- Description
- Plan
- Build
- Deploy
- Assignee Email Address
- Approver Email Address
- Priority
- Site
- Department
- Planned Start
- Planned End
Action
Write
- EmailRequired
- First Name
- Last Name
- Phone Number
- Site
- Department
- Role
Action
Write

New Change
New change in your service desk.
Trigger
Polling
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New Hardware
New hardware in your inventory.
Trigger
Polling
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New Problem
New problem in your service desk.
Trigger
Polling
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New Risk
New risk was detected.
Trigger
Polling
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New User
New user in your account.
Trigger
Polling
Try It
- TitleRequired
- StateRequired
- Requester's Email AddressRequired
- PriorityRequired
- Description
- Assignee Email Address
- Site
- Department
- Approver Email Address
- Change Plan
- Test Plan
- Rollback Plan
- Planned Start
- Planned End
- Related Release Number
- Related Problem Number
Action
Write
- NameRequired
- SerialRequired
- IP Address
- Category
- Status
- Manufacturer
- Site
- Department
- Tag
- Owner's Email Address
Action
Write
- Requester's Email AddressRequired
- StateRequired
- TitleRequired
- Description
- Root Cause
- Symptoms
- Workaround
- Assignee Email Address
- Priority
- Site
- Department
Action
Write
- StateRequired
- NameRequired
- Description
- Appear on Portal Home
- Related Incident Number
Action
Write
- Data Point Time
- Metric NameRequired
- Data Point (one singular point)Required
- Type
- Host Name
- Tags (comma separated)
Action
Write

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