Triggers when AI detects credibility-building behavior from the agent during the call.

Triggers when a completed call matches the specified caller ID value.

Triggers when AI detects a cancellation request during the call.

Triggers when a call matches a selected AI insight and score threshold. A score above 50 indicates the insight is true; below 50 indicates false.

Triggers when a completed call matches the selected disposition (e.g. Answered, No Answer, Busy, Hangup).

Triggers when AI detects that the agent ended the call with a thank you.

Triggers when a call is identified as an internal call.

Triggers when a caller leaves a voicemail after reaching a voicemail system.

Triggers when AI detects a missed sales or conversion opportunity during the call.

Triggers when the caller is identified as a new (first-time) customer.

Triggers when a call goes unanswered or the line is busy.

Triggers when a call is classified as other, not matching any specific defined category.

Triggers when a call is identified as a personal (non-business) call.

Triggers when a tracked phone number receives an incoming call.

Triggers when a call is identified as a repeat call from a caller who has called previously.

Triggers when a call is routed to a specific ring-to number.

Triggers when AI detects that the call is a sales inquiry.

Triggers when a call is identified as a wrong number.

Triggers when a new row is added to the bottom of a spreadsheet.

Triggers when a new row is added or an existing row is updated in a spreadsheet. Optimized for Team Drive.

Triggers when an existing row is updated in a spreadsheet. New rows do not trigger this; use New or Updated Spreadsheet Row for that.

Create a new column in a specific spreadsheet.

Create one or more new rows in a specific spreadsheet (with line item support).

Update Google Sheets properties like frozen rows/columns, sheet position, and visibility settings.

Copy data from one range to another within a Google Sheets spreadsheet, with options for what to paste (values, formatting, etc.).

Creates a new spreadsheet. Choose from a blank spreadsheet, a copy of an existing one, or one with headers.

Clears the contents of the selected row(s) while keeping the row(s) intact in the spreadsheet.

Deletes the selected row(s) from the spreadsheet. This action removes the row(s) and all associated data.

Format a row in a specific spreadsheet.

Set data validation rules on a range of cells in Google Sheets to control what data can be entered.

Update a row in a specific spreadsheet with optional formatting.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds a spreadsheet by name.

Get data from a specific range in a Google Spreadsheet using A1 notation (e.g., "A1:D10", "B2:E5").

Get a specific spreadsheet row by its row number (ID). Row 1 is typically the header row.

Find a specific spreadsheet row based on a column and value. If found, it returns the entire row.

Finds or creates a specific find worksheet.

Triggers when the caller hangs up before the call is completed.

Triggers when Convirza's AI has finished analyzing a call and results are available.

Triggers when a company name is captured or identified during a call.

Triggers when AI detects that the agent identified the caller needs during the call.

Triggers when a completed call duration matches the specified condition (e.g. greater than 60 seconds).

Triggers when the caller is identified as an existing customer.

Triggers when a caller leaves a callback phone number during the call.

Triggers when a caller leaves a voice message with an agent or representative during the call.

Triggers when AI detects that the caller requested more information during the call.

Triggers when a call goes unanswered.

Triggers when a caller does not respond to an IVR (Interactive Voice Response) prompt.

Triggers when AI detects ownership language used by the agent during the call (e.g. your account, your plan).

Triggers when a tracked call ends.

Triggers when a caller reaches a voicemail prompt but does not leave a message.

Triggers when AI detects a rescheduling request during the call.

Triggers when a call is identified as a robo-dial or automated call.

Triggers when the caller is identified as a vendor or solicitor.

Triggers when a new row is added to the bottom of a Google Team Drive spreadsheet.

Triggers when a new spreadsheet is created.

Triggers when a new row is added or modified in a spreadsheet.

Triggers when a worksheet is created in a spreadsheet.

Create a new row in a specific spreadsheet.

Creates a new spreadsheet row at the top of a spreadsheet (after the header row).

Apply conditional formatting to cells in a Google Sheets spreadsheet based on their values.

Creates a new worksheet by copying an existing worksheet.

Creates a new worksheet in a Google Sheet.

Permanently delete a worksheet from a Google Sheets spreadsheet. Warning: This action cannot be undone.

Apply date, number, or style formatting (colors, bold, italic, strikethrough) to a range of cells in a Google Sheets spreadsheet.

Rename a worksheet in a Google Sheets spreadsheet.

Sort data within a specified range in Google Sheets by a chosen column in ascending or descending order.

Update one or more rows in a specific spreadsheet (with line item support).

Find up to 500 rows based on a column and value as line items.

Finds a worksheet by title.

Return up to 1,500 rows as a single JSON value or as line items.

Get a specific Google Spreadsheet by its ID. Returns the raw spreadsheet data from the Google Sheets API.

Finds a spreadsheet by name, or creates one if none is found.

Finds or creates a specific lookup row.