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ConnectWise Manage + Microsoft Teams integrations
Create ConnectWise Manage tickets from new Microsoft Teams channel mentions
Stay on top of important conversations and never miss a mention in Microsoft Teams again with this efficient workflow. Whenever a new channel mention occurs in the Microsoft Teams app, a ticket will be created in the ConnectWise Manage app. Simplify your team's communication and ensure tasks are promptly addressed with this seamless integration between Microsoft Teams and ConnectWise Manage.
- When this happens...New Channel MentionTriggers when a member or highlight word is mentioned in a channel. Requires installation of the Zapier app from the Teams Store.
- automatically do this!Create TicketCreates a new service desk or project ticket.
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More things you can do with Microsoft Teams and ConnectWise Manage
Discover other triggers and actions you can use with Microsoft Teams and ConnectWise Manage
- TeamRequired
Try ItTriggerPolling- ChatRequired
- Exclude messages by you?
Try ItTriggerPolling- TeamRequired
Try ItTriggerPolling- TeamRequired
- ChannelRequired
Try ItTriggerPolling
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Try ItTriggerPolling- New Chat
Triggers when a new chat is created.
Try ItTriggerPolling - TeamRequired
- ChannelRequired
Try ItTriggerPolling- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
ActionWrite
Related categories
Related Zap Templates
- Send Microsoft Teams channel messages for new or updated tickets in ConnectWise Manage
- Send Microsoft Teams chat messages for new or updated ConnectWise Manage tickets
- Turn new Microsoft Teams channel messages into ConnectWise Manage tickets
- Notify Microsoft Teams with channel messages for new or updated ConnectWise Manage projects
- Create tickets in ConnectWise Manage from new chat messages in Microsoft Teams







