BulkGate + Zendesk
Send SMS messages via BulkGate for new Zendesk tickets
Do you want to stay up-to-date? Activate this Zapier template to be informed via a BulkGate SMS message about every new Zendesk ticket.
Do you want to stay up-to-date? Activate this Zapier template to be informed via a BulkGate SMS message about every new Zendesk ticket.
- When this happens...
New Ticket in ViewTriggers when a new ticket is added to a view.
TriggerPollingZapier checks for new data every 15 min on the Free plan - automatically do this!
SMS - Send a Notification SMS MessageSends Notification (Transactional) SMS to specified phone number.
ActionWriteCreate a new record or update an existing record in your app.
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New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planWho can view suspended tickets
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundDuplicity action
Groups
Group name
Type
Phone mobile
Phone
Title before
First name
Last name
Title after
Gender
Company name
Email
Url
Street 1
Street 2
City
Zip
State
Country code
Company number
Company vat
Note
Custom_field_0
Custom field 1
Custom field 2
Custom field 3
Custom field 4
Custom field 5
Custom field 6
Custom field 7
Custom field 8
Custom field 9
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Phone numberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NumbersRequired
Wallet
Source id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NumberRequired
Wallet
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Message IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Recipient's numberRequired
Country code
Language
Code type
Code length
Request quota number
Request quota identificationRequired
Sender Type
Unicode (Diacritics)
Sender (Viber)
Expiration (Viber)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.RecipientsRequired
Message TextRequired
Country
Unicode (Diacritics)
Sender Type
Tag
Sending Date
Duplicates check
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Short URLRequired
Target URLRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Target URLRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.RecipientsRequired
Message Text (Viber)
Country
Sender (Viber)Required
Expiration (Viber)
Tag
Sending Date
Duplicates check
Variable <first_name>
Variable <last_name>
Variable <custom_field_0>
Variable <custom_field_1>
Variable <custom_field_2>
Variable <custom_field_3>
Variable <custom_field_4>
Variable <custom_field_5>
Variable <custom_field_6>
Variable <custom_field_7>
Variable <custom_field_8>
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
New Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTicket (Required for non-admins)
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planUserRequired
user_delete_copy
Permanent Deletion
user_delete_test_copy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appInfo
Type
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundPhone numberRequired
Type
Phone mobile
Phone
Title before
First name
Last name
Title after
Gender
Company name
Email
Url
Street 1
Street 2
City
Zip
State
Country code
Company number
Company vat
Note
Custom_field_0
Custom field 1
Custom field 2
Custom field 3
Custom field 4
Custom field 5
Custom field 6
Custom field 7
Custom field 8
Custom field 9
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Phone numberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NumbersRequired
Wallet
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
Check Credit Balance
Checks credit balance of your BulkGate account.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.IdRequired
CodeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Recipient's numberRequired
Message TextRequired
Country code
Unicode (Diacritics)
Sender Type
Sending Date
Duplicates check
Variable <first_name>
Variable <last_name>
Tag
Variable <custom_field_0>
Variable <custom_field_1>
Variable <custom_field_2>
Variable <custom_field_3>
Variable <custom_field_4>
Variable <custom_field_5>
Variable <custom_field_6>
Variable <custom_field_7>
Variable <custom_field_8>
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Short URLRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.RecipientsRequired
Message Text (Viber)
Country
Sender (Viber)
Expiration (Viber)
Button caption (Viber)
Button url (Viber)
Tag
Sending Date
Duplicates check
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
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