Basecamp + Groove

Trigger new Basecamp 3 campfire messages when tickets are tagged in Groove

Streamline your customer support process with this efficient workflow. Whenever a ticket is tagged inside the Groove app, a new message is instantly created in your Basecamp 3 workspace. It's a great way to ensure important conversations are continuing in the appropriate channels and everyone on your team stays in the loop. Save time and improve communication with this simple and powerful solution.

Streamline your customer support process with this efficient workflow. Whenever a ticket is tagged inside the Groove app, a new message is instantly created in your Basecamp 3 workspace. It's a great way to ensure important conversations are continuing in the appropriate channels and everyone on your team stays in the loop. Save time and improve communication with this simple and powerful solution.

  1. When this happens...
    GrooveGroove
    Ticket Tagged

    Triggers when a ticket is tagged.

    TriggerInstant
  2. automatically do this!
    BasecampBasecamp
    Create Campfire Message

    Creates a Campfire message.

    ActionWrite
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Supported triggers and actions

basecamp logo
basecamp logo

About Basecamp

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

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  • Project Management

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groove logo
groove logo

About Groove

The simple helpdesk for SaaS and eCommerce businesses.
Learn more

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  • Customer Support

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