Airtable + Intercom

Create Airtable records for newly started Intercom conversations

Streamline your workflow by connecting Intercom and Airtable. With this setup, new conversations from Intercom are instantly translated into a fresh record in Airtable. This automation makes it easy to keep track of customer interactions, so you never miss a detail or overlook critical customer touchpoints. Digitize your communication process effortlessly.

Streamline your workflow by connecting Intercom and Airtable. With this setup, new conversations from Intercom are instantly translated into a fresh record in Airtable. This automation makes it easy to keep track of customer interactions, so you never miss a detail or overlook critical customer touchpoints. Digitize your communication process effortlessly.

  1. When this happens...
    IntercomIntercom
    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    TriggerInstant
  2. automatically do this!
    AirtableAirtable
    Create Record

    Creates a new record with auto-populating fields.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
airtable logo
airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn more

Related categories

  • Databases

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intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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