ActiveCampaign + ConnectWise Manage

Update ActiveCampaign contacts from new or updated ConnectWise Manage tickets

Efficiently manage your customer support process with this powerful workflow between ConnectWise Manage and ActiveCampaign. When a ticket is created or updated in ConnectWise Manage, this automation will instantly create or update a contact in ActiveCampaign with the ticket details. Stay organized and improve communication with your customers by effortlessly keeping your contact records up-to-date.

Efficiently manage your customer support process with this powerful workflow between ConnectWise Manage and ActiveCampaign. When a ticket is created or updated in ConnectWise Manage, this automation will instantly create or update a contact in ActiveCampaign with the ticket details. Stay organized and improve communication with your customers by effortlessly keeping your contact records up-to-date.

  1. When this happens...
    ConnectWise ManageConnectWise Manage
    New/Updated Ticket

    Triggers when a service ticket is created and/or updated.

    TriggerInstant
  2. automatically do this!
    ActiveCampaignActiveCampaign
    Create or Update Contact

    Creates a new contact, or updates an existing contact.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • Service Board Filter

    Trigger
    Polling
    Try It
    • New, Updated or Both

    • Service Board Filter

    • Specific Service Ticket Filter

    • Project Filter

    Trigger
    Instant
    Try It
    • FileRequired

    • Record IDRequired

    • Record TypeRequired

    • Title

    • Private?

    • Read Only?

    • Is Avatar?

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Title

    • Email

    • Default Email

    • Phone Number

    • Default Phone

    • Phone Type

    • Type

    • Company

    • Primary Contact

    • Relationship

    • Department

    • Address 1

    • Address 2

    • City

    • State

    • Zip Code

    • Country Name

    Action
    Write
activecampaign logo
activecampaign logo

About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.
Learn more

Related categories

  • Marketing Automation

Similar apps

AWeber integrationsAWeber integrations

AWeber

Email Newsletters
HubSpot integrationsHubSpot integrations

HubSpot

Marketing Automation
Constant Contact integrationsConstant Contact integrations

Constant Contact

Email Newsletters
connectwise-manage logo
connectwise-manage logo

About ConnectWise Manage

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

Related categories

  • CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier