Función de respuesta a reseñas de Google Business

Este agente supervisa las nuevas reseñas de Google My Business y responde adecuadamente según la valoración.

BZ

Bethany Zboncak DDSToday at 10:10am

Acabamos de recibir una nueva reseña de Google.

Función de respuesta a reseñas de Google BusinessToday at 10:11am

Voy a comprobar la valoración y daré el seguimiento adecuado con la respuesta correcta.

Ejecutando comportamiento…

GoogleDocsV2CLIAPISlackCLIAPIGoogleMyBusinessCLIAPI

Supervisa las reseñas de Google y responde a ellas

Why you should use the Función de respuesta a reseñas de Google Business template:

Respond to customer feedback quickly and consistently with this automated template. By generating personalized replies, sharing positive reviews on social media, and escalating negative feedback for team review, it saves time and maintains a professional brand presence.

How the template works:

When a new review appears on Google My Business, the agent:

  1. Checks the star rating of the review.

  2. If the rating is 4 or 5 stars, it: a) Generates a celebratory message for your team

  3. If the rating is 1–3 stars or no text is provided, it: a) Retrieves the company’s policy from a training manual to draft a compliant response. b) Posts the draft reply to Google My Business. c) Sends the review details and proposed response to a Slack channel for additional context and approval.

Capacidades

These capabilities can be customized to best fit your needs.

SlackCLIAPIGoogleMyBusinessCLIAPI

Automated Google Business Review Responder

Need help or more inspiration? Check out our Agents help docs y feature guide.

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