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  1. Support Automation
  2. Ticket Resolution
  3. Ticket Status Sync

Update support ticket status

Support ticket status update automations streamline the process of monitoring and modifying ticket statuses across multiple platforms by automatically syncing changes and alerts. They ensure support teams stay informed and responsive by dispatching real-time notifications and updates when key events occur, such as resolution of linked issues or status transitions. This leads to faster ticket resolution, improved team collaboration, and reduced manual workload.

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