- Customer Automation
- Net Promoter Score
- NPS-based contact tagging
Identify and tag contacts for further engagement based on net promoter score
This automation category focuses on identifying contacts based on their Net Promoter Score and automatically tagging them for targeted follow-up. By routing high and low scorers into segmented lists, teams can trigger personalized outreach workflows without manual intervention. This ensures timely engagement, boosts customer satisfaction, and maximizes retention based on real-time feedback.
Filter by common apps:
Beamer
Filter by Zapier
Intercom
ActiveCampaign
Birdeye
Pendo
Ortto
Vitally
- Track and Engage Users with New NPS Responses in Intercom
- Create customer record in Birdeye when tag is added in ActiveCampaign
Create customer record in Birdeye when tag is added in ActiveCampaign
- Identify and tag high NPS visitors in Pendo, and update Ortto for targeted campaigns
Identify and tag high NPS visitors in Pendo, and update Ortto for targeted campaigns
- Identify users with low NPS scores in Vitally, filter responses, and document findings
Identify users with low NPS scores in Vitally, filter responses, and document findings